NYC: Come visit us at Hudson Yards

Customer Reviews

Based on 24 reviews
96%
(23)
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4%
(1)
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J
J.A.
Luscious

This sofa is simply stunning - understated, classic elegance. The fabric ( we chose the Flannel velvet) is just gorgeous. The entire experience was great. I’m just sorry I didn’t order it in 85” (instead of 80”).

L
L.H.

The Carmine - Velvet Seafoam Sofa

N
N.E.
Maiden Carmine Sofa

Customer service outstanding as we changed our order two days after it was placed. Very responsive staff. Fabric beautiful, quality of piece excellent. Not happy with the look of the sofa, which appeared to be long and sleek in pictures but in fact appears stubby “in the flesh”. Did not carefully study dimensions before ordering, which we should have. The picture was misleading.

Hi Nancy, thank you so much for taking the time to write a review. We apologize that the 90' Carmine sofa as shown on our product page led to confusion with your loveseat purchase. We have since added dimensions to all of our product pages to note the size as shown so we can avoid any sizing confusion in the future. Thank you for helping us improve. We hope you love your Carmine for years to come!
S
S.N.
Elegant and comfortable

We love our Carmine sectional in Flannel velvet! I was a little worried it would be more purple-hued based on the website but it is a lovely true and warm grey. It is clearly well made and very comfortable. We can fit the whole family on it and everyone has a spot to get comfortable. Stylish and clean lines. It’s classic shape reminds me of my mother’s beautiful couch from her apartment in Switzerland that has stood the test of time in my parent’s home.

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L
L.
Excellent service from end to end

Thank you all for such service, transparency, and excellent end to end support in the purchase process. Buying new furniture for our family room was a significant decision for us and the information on the website as well as the insights provided by the Maiden Home team gave us the confidence to make the purchase. We love our couch and chairs and look forward to our family using them for years to come. I've already highly recommended your company and will continue doing so!