What a great experience. It is scary ordering a piece of furniture without sitting on it, but I based on other reviews I felt good about Maiden Home and their product. The selection of the Crosby style was easy for me since I wanted a modern aesthetic that looked inviting. The fabric selection was easy also- not too many choices that made decision making hard, but enough to satisfy my needs. The basketweave fabric in color Malt is the perfect neutral for our home. It feels good and looks good. The updates throughout the manufacturing process was a nice add. It kept us aware of the progress and made us feel connected to the artisans making our sectional. Our sectional was delivered on time and the white glove service was just that. I panicked at one point when the furniture was delivered because I thought the the measurements were incorrect, but after a call to Maiden Home where I was immediately connected to a person, I realized that once the two pieces of the sectional were connected the sizes were correct. Thanks for being patient with me during that phone call.
Anyway I highly recommend Maiden Home, their products and service. I love my Crosby sectional for its beauty and comfort.
I'm mostly writing this review in the hopes in helps others with their decision making. I spent months going back and forth between sofa manufactures and am happy that I finally settled on Maiden Home. First it's USA made which was my first requirement. Second, the ability to customize the size was super important since we have a smaller than average living room. I am very happy with my Crosby sofa. My husband is very tall (6'4") and the back pillows are firm enough that his back feels supported despite the couch itself being a couple inches lower. Not only is it beautiful and stylish but it's firm without feeling like a wooden bench. Getting it in soft fabric just helps make it feel even more luxurious.
More important for me than the look of a couch, is comfort. From the recommendations of other people, I decided to take a chance on ordering a couch that I never sat on or saw in person. A bit scary. The couch has exceeded all expectations. It is one of the most comfortable couches I have ever owned and the quality of the couch is fantastic. The material is absolutely beautiful and looks exactly like the swatch I received before I ordered. It arrived exactly during the window I was given and I received updates along the way. You will not be disappointed.
Our new sofa is wonderful. The leather is thick and substantial, feels so good. The couch is soft and supportive. It looks amazing. We could not be happier.
This is my 3rd sofa from Maiden Home. After furnishing my living room previously, I ordered a Crosby sofa in high performance denim for our den. I can’t say enough about the quality, comfort and value of Maiden Home sofas and chairs. As a matter of fact, after seeing our furniture, two of my neighbors have also ordered and are equally thrilled with their new furniture!