The couch and loveseat are beautiful, and Maiden Home was helpful when I emailed re stain resistance and possible spills . They told me exactly what to do!
When you order online sight unseen you’re really taking a chance. I am waiting for a other maiden home sofa to arrive (spent 5 k in the last 6 months here) and I hope it is a better experience. the Crosby has an open bottom and it was my plan to have the back of the sofa “exposed” in the center of my great room however I couldn’t do that as there are black “mechanical” things all spilling out underneath. I had to place the sofa In a corner where the back wasn’t seen. Also all of feet seem “off”. One is not even touching the ground and the other is bent In an odd way. I should have had the delivery people fix this somehow as the sofa is very heavy and I cannot adjust the feet myself. Also the one cushion is not aligned with the other and right now the couch is quite uncomfortable. I hate to be that person but I’m feeling a burned and was waiting for the review request to warn others -know what you’re getting. The picture of the back of the sofa online doesn’t show all the black stuff hanging out underneath. It’s deceptive.
Hi there, thank you for taking the time to share your feedback, and for reaching out to share these concerns with our Customer Care team! We are eager to review your photos and concerns holistically, as quality is our top priority. Please let us know of any questions at all in the meantime!
Today it arrived. It's firm but comfy. The fabric matches the SW Agreeable Grey color on the walls. My husband chose this one due to the couch size. He likes to sit straight up. He loves it. It's perfect and beautiful. This is our first handmade sofa, made just for my hubby!! Personal comfort achieved Maidenhome.com!!
We love our Crosby sofa. We opted for the U-shape sofa. It’s big, comfortable, stylish, gorgeous! I’m so happy with it. We chose the performance chevron fabric. The fabric is softer than I expected and it “performs” better than I expected. It is easy to clean up spills and dirt. My one regret is I chose the parchment color option. We have 3 young boys and I wish I had gone with a darker fabric. They are not allowed to eat, color, etc on the couch, but dirt shows up from their dirty little feet. It is performance fabric. Not miracle fabric! Other than that one caution, it is an amazing price of furniture that my whole family enjoys.
I spent so much time researching a sofa for our new home. One of my biggest requirements was something made in the USA, which is no easy feat. Additionally, I was concerned with purchasing a sofa sight unseen without being able to sit in it. The team over at Maiden Home was amazing, they answered my questions, helped with fabric choices, sizes, comfort factor, etc. We downsized our home so we purchased the 80' Crosby in Performance Textured Linen (Mineral). The color ended up being a little lighter with more blue undertones than I originally thought, even with a fabric swatch, but I wasn't disappointed.
We have had the sofa for almost a year and it still looks brand new (no kids/no pets). It is beautifully made and the quality is impeccable. It is a super comfortable sofa that my husband and I are able to lounge out on watching movies or taking naps (our sofa prior was a 13 yr. old big lofty sofa with down wrapped cushions).
As other reviewers mentioned it was a special touch to get a handwritten note from the CEO a few months after our purchase. I would 100% purchase additional furniture from Maiden Home and look forward to seeing new designs. If you're hesitant, I would encourage you to take the chance, you won't be disappointed.