Customer Reviews

Based on 19 reviews
100%
(19)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
b
b.
Crosby 75" sofa

I just received my sofa and it is beautiful. The color is exactly like the sample swatch and it looks like it is build to last. I have only had it one day so I can't tell you how it is going to hold up, but if it is anything like the quality of service I have received from this company it will last for years. I could not find anything local so I started to research direct to consumer companies. Maiden Home had what I wanted and had excellent reviews. I was so impressed with their design team, the speed in which we got the sample swatches and then once ordered how they kept me informed throughout the building process. They were right on target with their estimated delivery time. The delivery team was excellent, fast and efficient. The couch was wrapped in a blanket and shrink wrap so no chance of damage to the couch or my doorway

E
E.
Stunning and comfortable

I am deeply in love with this sofa. Even though COVID delayed the time it took to receive it by about 4 weeks, it was absolutely worth the wait and I couldn’t be happier with the customer service that I received or the quality of this sofa. I ordered the 85” Crosby in the performance linen in Bone; which is a perfect soft, neutral, expensive-looking
white (it’s so difficult to find a white upholstery fabric that isn’t yellow-toned or so stark that it looks cheap). Not only is this a stunning piece of furniture, it’s also incredibly comfortable to lounge in. Based on the photos alone, I was somewhat expecting to have to sacrifice comfort for beauty. I was totally wrong. I love staring at it just as much as I love binging Netflix in it. I couldn’t recommend this sofa or Maiden Home enough.

G
G.
Great couch

I bought a sectional of the Crosby in Cloud Chevron and was very happy with my choice. I still need to see how the couch holds up over time but it feels good quality. The fabric feels particularly luxurious. I also liked how Maiden Home kept me updated by email on the status of my couch.

I do have a few suggestions for Maiden Home. First, I wish there was an option to order all swatches at a certain price. I ended up ordering five at a time and it took me two months to figure out what fabric to get (it takes about a week to arrive). A faster option, even if you have to pay, would have been nice.

I also wish there were more photos. Maiden Home does provide some photos but there are not tons available. I found that the actual fabrics look very different than in the official photos. I would suggest that Maiden Home allow people to post their pictures on Instagram with a hashtag so you can see how the couches look in reality. Article does that and that was a big reason why I picked Article for my dining room set. I think it would be helpful for Maiden Home to do something similar.

A
A.S.
Perfect

I ordered this couch for my business. It is a perfect fit, color texture. It seems durable and is firm while still having give. I am very happy with this product and the professionalism of the company Webstie through delivery.

D
D.H.
Love my Crosby sectional

What a great experience. It is scary ordering a piece of furniture without sitting on it, but I based on other reviews I felt good about Maiden Home and their product. The selection of the Crosby style was easy for me since I wanted a modern aesthetic that looked inviting. The fabric selection was easy also- not too many choices that made decision making hard, but enough to satisfy my needs. The basketweave fabric in color Malt is the perfect neutral for our home. It feels good and looks good. The updates throughout the manufacturing process was a nice add. It kept us aware of the progress and made us feel connected to the artisans making our sectional. Our sectional was delivered on time and the white glove service was just that. I panicked at one point when the furniture was delivered because I thought the the measurements were incorrect, but after a call to Maiden Home where I was immediately connected to a person, I realized that once the two pieces of the sectional were connected the sizes were correct. Thanks for being patient with me during that phone call.
Anyway I highly recommend Maiden Home, their products and service. I love my Crosby sectional for its beauty and comfort.

See More Reviews