I ordered the Downing Chair and Ottoman in Midnight Velvet and it is stunning. My experience with Maiden Home exceeded my expectations - from ordering fabric samples, to placing the order to getting email updates as to where my chair and ottoman were in the production process, to receiving notification from the white glove delivery company to having my order delivered and placed in my home, and, in the promised time frame! I could have purchased a similar chair and ottoman elsewhere for less money, but the quality, care and craftsmanship of Maiden Home furniture will allow me to enjoy my purchase for many years to come.
I ordered the Downing chair and matching ottoman in the Calico fabric for my bedroom. I live in California, so wasn't able to see or sit in the chair before ordering, so at first this was a nerve-racking experience! But when the furniture arrived, and ahead of schedule, I was absolutely thrilled. The chair is exceptionally comfortable and I am obsessed with the fabric- so soft and cozy! Maiden Home's customer service is truly exceptional and I appreciated the team's help as I worked through my purchase decision, then the status updates every week as my piece was built and shipped. They really went out of their way to get it to me on time and I never would have found a custom-built piece at this speed elsewhere. I would absolutely recommend Maiden Home and am already contemplating redoing my living room with their pieces!
As a 20-something professional it's not all that easy to find high quality furniture that fits into a reasonable price range, or so I thought until I found Maiden Home. The Downing chair is comfortable, stylish and (probably most importantly) arrived looking identical to what's shown on the site. As a bonus, it actually arrived ahead of schedule! I'd highly recommend any piece of Maiden Home furniture - the entire experience from browsing through delivery was excellent.
I was very reluctant about ordering a custom chair online, but have to say I am very pleased and would definitely order again from Maiden Home. From the start of the process with sending out swatches to the regular customer service follow up and then finally to receiving the chair, I have been impressed. I love the chair. The quality is excellent and the customer service is top notch. I would definitely recommend to a friend.
I am absolutely in love with my Downing Chair and Ottoman -- it looks absolutely perfect in our bedroom and it's so cozy and comfortable! Not only am I happy with my purchase, but the Maiden Home team has been absolutely amazing -- I love the personalized service and attention. I would definitely recommend Maiden Home to friends and family -- great products, great service, beautiful pieces!