I am extremely happy with the way the furniture looks. The sofa and chairs are beautiful, the quality is easy to see and feel. I felt that the price point for quality was appropriate. I have already recommended Maiden Home to friends.
Let’s face it, ordering custom furniture from a website is not for the faint of heart. But Maiden Home did an amazing job making the process seamless. Even better - my Dune couch surpassed my expectations. The quality is incredible. A+!
The couch is exactly as expected. The customer service team was super helpful in providing additional photos of the fabric on real furniture in real rooms and the grey looks great! I struggled with fabric choices and was worried about the fabric pilling or being difficult to clean. So far, it has shown some wear and tear from our dog, BUT it the color hides her black and white coarse dog hair really well. I've been covering the couch to keep the threads from pulling.
We are so happy with our new Dune sofa! The ordering process was smooth. Dana provided great advice on fabrics and styles of the different sofa options. She helped to narrow down what we were really looking for - something casual and cozy that would be durable with two kids. Once we placed our order we were kept up to date on progress and delivery couldn’t have been easier. The color and style of the sofa works perfectly in our room and it is SO comfortable. I love how deep it is and the fabric feels really luxurious. It’s a perfect place for curling up to read or watch tv. We’ve spent hours on it since it arrrived!
This is such a wonderful innovative company. I ordered the Carmine sofa and when it arrived, I realized it was a bit too formal for my lifestyle. With no hesitation, Dana with Customer Service, processed a return of the Carmine in exchange for the Dune. I love my Dune. The entire process was easy and exactly as detailed from ordering to shipping to exchange to total enjoyment.