Customer Reviews

Based on 7 reviews
57%
(4)
29%
(2)
0%
(0)
14%
(1)
0%
(0)
S
S.
All Show, No Go

I bought 2 Hayes chairs and was not thrilled with my overall experience or the product. The delivery of the chairs took much longer than originally indicated. Once they arrived and I sat in them for the first time, I was completely underwhelmed by their comfort level. You slide down in the sling design and cannot sit upright. Thankfully, I bought them for a bonus guest room to go along with a pull out sofa so they will rarely get used. They look cute, but are not comfortable for every day use.

Hi Shelley, thank you so much for your review. We really appreciate your feedback, and apologize that your experience with Maiden Home did not meet the high standards that we hold ourselves to. You are correct that your Hayes encountered a delay during the production process and as a result were delivered outside of our original estimate. We recognize any delay is incredibly inconvenient–especially leading up to the holiday season–and are as disappointed as you are that despite our best efforts, we were not able to deliver on time. As for the comfort profile of your Hayes, your feedback is well-received. The Hayes is a beautiful statement piece, but is not the choice for everyday lounging; the sling has a more relaxed, almost hammock-like feel. On our end, we are working to better message the comfort profile on this style, so we are accurately setting expectations with our customers. Thank you again for your feedback, as it always helps us improve our service. Please don't hesitate to reach out to us at hello@maidenhome.com with any questions, and we hope we have another chance to serve you in the future!
P
P.O.
The Hayes Chair & The Dune Couch

The Dune couch is tremendous and scores high in my book on every aspect of what a slipcover couch should be all about.

The Hayes Chair is beautiful and well made but not comfortable at all given the fact that the framing of the chair digs into your under leg based on how your weight is dispersed while sitting in the suspended hide seat.

S
S.S.
Nice furniture. Horrible delivery experience

Leather Ludlow sofa, beautiful. The family loves it. The Hayes chair is a unique piece that livens up the look.
Delivery was a nightmare. I was told by the delivery company that I would receive a call the night before with a time frame. Never received a call. The delivery showed up at 6:45am.
Driver would not attempt to bring in the sofa saying, “It won’t fit”.
MH had to send someone to come the next day to bring it in. They had it in place within 5mins.
Dana did everything she could to rectify the situation. The problem was the delivery drivers.

Hi Susan, thank you for your review! We are so happy to hear that you and your family have been enjoying your new furniture. We sincerely apologize that our delivery partners did not initially provide the level of service that we strive for at Maiden Home, but thrilled that our team was able to quickly resolve the issue for you! Thank you for your order, and we hope you continue to enjoy your Maiden Home pieces for years to come.
K
K.
Hayes - Fresh & Airy

The Hayes makes such a beautiful statement in our living room - with clean lines, fresh and light materials, and elegant design. The handfeel of the soft beech wood is amazing, and the white cowhide is so luxe. Since each chair is unique, I feel like I have a very special piece for a great value.

I also love that it's not only chic but also surprisingly easy to live with. I was worried at first because the white cowhide looked high maintenance, but after learning it is also naturally stain resistant, I decided to take the plunge. I still wouldn't pour red wine on it, but I've been pleased with how everyday debris brushes away.

Love my Maiden Home Hayes!

G
G.G.
Soft, streamlined design - chic for any space!

I purchased two of the Hayes chairs this summer and couldn't be happier with them! I have a smaller living room and wanted to fit two chairs without it feeling heavy - the Hayes were just perfect! I love that they have an airy feel, yet a lot of style/texture from the wood frame and light hide seats. Also, the hide seat is tied on so easy to take to the cleaners if they ever get dirty. Overall a great value for really beautiful chairs that ooze understated luxury.