The Hayes chair is the ultimate effortlessly cool addition to any room. I fell in love with its simplicity and organic beauty, which is accented by the hand-knotted suede tie (it’s all in the details!). The white hair-on-hide combined with the natural wood grain frame is such a great pairing of textures and materials. I knew immediately that it would look great next to the Thompson Bed I ordered.
Beautiful chair that is super easy to keep clean despite living with dogs, cats, and a toddler. We had a wonderful experience with customer service, as well as the delivery company!
I bought 2 Hayes chairs and was not thrilled with my overall experience or the product. The delivery of the chairs took much longer than originally indicated. Once they arrived and I sat in them for the first time, I was completely underwhelmed by their comfort level. You slide down in the sling design and cannot sit upright. Thankfully, I bought them for a bonus guest room to go along with a pull out sofa so they will rarely get used. They look cute, but are not comfortable for every day use.
Hi Shelley, thank you so much for your review. We really appreciate your feedback, and apologize that your experience with Maiden Home did not meet the high standards that we hold ourselves to. You are correct that your Hayes encountered a delay during the production process and as a result were delivered outside of our original estimate. We recognize any delay is incredibly inconvenient–especially leading up to the holiday season–and are as disappointed as you are that despite our best efforts, we were not able to deliver on time. As for the comfort profile of your Hayes, your feedback is well-received. The Hayes is a beautiful statement piece, but is not the choice for everyday lounging; the sling has a more relaxed, almost hammock-like feel. On our end, we are working to better message the comfort profile on this style, so we are accurately setting expectations with our customers. Thank you again for your feedback, as it always helps us improve our service. Please don't hesitate to reach out to us at firstname.lastname@example.org with any questions, and we hope we have another chance to serve you in the future!
The Dune couch is tremendous and scores high in my book on every aspect of what a slipcover couch should be all about.
The Hayes Chair is beautiful and well made but not comfortable at all given the fact that the framing of the chair digs into your under leg based on how your weight is dispersed while sitting in the suspended hide seat.
Leather Ludlow sofa, beautiful. The family loves it. The Hayes chair is a unique piece that livens up the look.
Delivery was a nightmare. I was told by the delivery company that I would receive a call the night before with a time frame. Never received a call. The delivery showed up at 6:45am.
Driver would not attempt to bring in the sofa saying, “It won’t fit”.
MH had to send someone to come the next day to bring it in. They had it in place within 5mins.
Dana did everything she could to rectify the situation. The problem was the delivery drivers.
Hi Susan, thank you for your review! We are so happy to hear that you and your family have been enjoying your new furniture. We sincerely apologize that our delivery partners did not initially provide the level of service that we strive for at Maiden Home, but thrilled that our team was able to quickly resolve the issue for you! Thank you for your order, and we hope you continue to enjoy your Maiden Home pieces for years to come.