Customer Reviews

Based on 8 reviews
63%
(5)
25%
(2)
0%
(0)
13%
(1)
0%
(0)
G
G.A.
Hayes chair
S
S.
All Show, No Go
Hi Shelley, thank you so much for your review. We really appreciate your feedback, and apologize that your experience with Maiden Home did not meet the high standards that we hold ourselves to. You are correct that your Hayes encountered a delay during the production process and as a result were delivered outside of our original estimate. We recognize any delay is incredibly inconvenient–especially leading up to the holiday season–and are as disappointed as you are that despite our best efforts, we were not able to deliver on time. As for the comfort profile of your Hayes, your feedback is well-received. The Hayes is a beautiful statement piece, but is not the choice for everyday lounging; the sling has a more relaxed, almost hammock-like feel. On our end, we are working to better message the comfort profile on this style, so we are accurately setting expectations with our customers. Thank you again for your feedback, as it always helps us improve our service. Please don't hesitate to reach out to us at hello@maidenhome.com with any questions, and we hope we have another chance to serve you in the future!
P
P.O.
The Hayes Chair & The Dune Couch
S
S.S.
Nice furniture. Horrible delivery experience
Hi Susan, thank you for your review! We are so happy to hear that you and your family have been enjoying your new furniture. We sincerely apologize that our delivery partners did not initially provide the level of service that we strive for at Maiden Home, but thrilled that our team was able to quickly resolve the issue for you! Thank you for your order, and we hope you continue to enjoy your Maiden Home pieces for years to come.
K
K.
Hayes - Fresh & Airy
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