The process from start to finish was great! Free samples came quickly, Dana was very helpful and knowledgeable. Delivery persons were professional and timely. I had a post delivery question for which I received no response to my emails. When I then called her response was immediate. Only later did I realize their email responses had been routed to my trash. This was a stress-free, fun and great way to purchase furniture.
We were worried about ordering this sofa without test driving it in a show room. Turns out, this sofa is incredibly comfortable. We have already spent a couple sick days sitting and laying on it all day and it has exceeded all of our expectations. The quality and design are top notch! We highly, highly recommend Maiden Home!
We own and manage a rental property in Pebble Beach California - and we needed a new sofa for our kitchen/great room which looks out over the blue, roiling pacific ocean. We chose the Irving in the stunning Lagoon color. The process was so simple to order the sofa - and we received updates on expected delivery in a timely fashion.
The Sofa was delivered perfectly and exactly when predicted AND then to see how gorgeous it looks in the room - reflecting back the changing colors of the ocean. It adds such a sense of luxury to this room and to our property.
We are very happy with the purchase and will be back again when we need additional pieces! Terrific all around! (They even answer their e-mails promptly - and a real person responds!) So refreshing!!
Our two 90" Irving sofas arrived the day we left on a two-week vacation. It was exciting and disappointing (because we had to wait two weeks to enjoy them), but they were so worth the wait. They are gorgeous and oh-so-comfortable. My husband and I have already claimed our sofas (our dogs tried to as well). No pups on these beauties though! I am so thankful that I discovered Maiden Home! Their sofas really are the most comfortable, high-quality sofas we've ever had (or ever sat on for that matter)!
I recently bought the Irving and am thrilled with my purchase. It manages to be both attractive AND comfortable and Maiden Home made the experience of ordering seamless. The customer service was excellent and I can’t recommend Maiden Home enough!