From beginning to end this was an experience that exceeded our expectations! The website, the free and quick swatches, the communications with Dana, the progress emails and the white glove delivery! We ordered The Irving in Chestnut Leather and we love it! Great structure, sleek style, amazing comfort. We are also very pleased with the quality of the leather. This piece looks so much more expensive than it is too!!
I received my Tuscan leather Irving sectional about a month ago and I absolutely love it. The leather is high quality and supple, the cushions hold their shape excellently, and the construction of the piece is far superior to the furniture I had before. I hope it lasts for years, and I think the leather will age very well. The customer service was also phenomenal - I had several questions, was considering a custom construction, and requested many swatches, and Dana was prompt and accommodating with all her responses.
I just purchased a 60" version of "The Irving" sofa for my studio apartment and I absolutely love it. I opted for performance tweed fabric in the "Char" color. It feels incredibly comfortable while at the same time durable. I am excited for Maiden Home to expand their catalog and I look forward to buying my next piece!
The process from start to finish was great! Free samples came quickly, Dana was very helpful and knowledgeable. Delivery persons were professional and timely. I had a post delivery question for which I received no response to my emails. When I then called her response was immediate. Only later did I realize their email responses had been routed to my trash. This was a stress-free, fun and great way to purchase furniture.
We were worried about ordering this sofa without test driving it in a show room. Turns out, this sofa is incredibly comfortable. We have already spent a couple sick days sitting and laying on it all day and it has exceeded all of our expectations. The quality and design are top notch! We highly, highly recommend Maiden Home!