There aren't enough stars to truly represent the amazing client experience and satisfaction we have with Maiden Home.
We were EXTREMELY apprehensive about placing a furniture order online. After a great deal of independent research on furniture construction, numerous email communications with Dana and tens of swatches, my husband+I placed our order.
Follow-on emails kept us apprised of our furniture-build process. When the time came, the delivery company was personable and flexible. The gentlemen who delivered our pieces were very careful, respectful, and thorough in explaining our particular pieces (the connection of the chaise to the sofa and how to move it...if we needed to...and why). They also had great personalities.
The furniture is beautiful and comfortable. The Ludlow w/chaise in Merino Heather Gray and the Leroy in Performance Tweed Smoke make a striking combination. We wanted cat-friendly, cruelty-free fabrics (indeed, it's what has dictated all previous furniture purchases)...with impeccable quality+design (that we've never been able to find previously). The entire family, including our cats, enjoy these pieces immensely.
So happy to have found Maiden Home (MH)! We will most definitely turn first to MH for future furniture purchases (ummmm, on the look out for a coffee and nesting side table!) ;)
After six months of shopping, I finally pulled the trigger and ordered a Carmine sofa and two Ludlow love seats. Maiden Home as a company exceeded all my expectations in every aspect. Dana was wonderful in answering my questions, I was updated every step of the way during the ordering and construction process and delivery was flawless. The couches are perfect. I highly recommend this company.
Maiden Home has high-quality products and excellent customer service. They were responsive to all our questions and concerns and ensured I had a great experience. I recommend them for your online furniture needs!
We are absolutely in love with our Leroy chair and matching ottoman. From the build updates, to the delivery, to the actual product in our home -- everything was perfection and top notch. The Leroy chair and ottoman is chic but homey at the same time. We are simply obsessed. Thank you Maiden Home!!!! Cannot wait to buy our next Maiden Home piece.
Customer service has been great to work with, very responsible and I have recommended the Leroy chair to a few clients who all have this chair in their home and LOVE it. The quality, fabrics and design are lovely.
Highly recommend them.