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Customer Reviews

Based on 23 reviews
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(21)
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A
A.P.
A solid couch.

It's very early to tell, but so far I have been pleased with how solid this piece of furniture is: no creaking thus far. I'm interested in seeing how it fares over time. My only concern is that the longer 'chaise' portion is already starting to sag a bit.

S
S.S.
Nice furniture. Horrible delivery experience

Leather Ludlow sofa, beautiful. The family loves it. The Hayes chair is a unique piece that livens up the look.
Delivery was a nightmare. I was told by the delivery company that I would receive a call the night before with a time frame. Never received a call. The delivery showed up at 6:45am.
Driver would not attempt to bring in the sofa saying, “It won’t fit”.
MH had to send someone to come the next day to bring it in. They had it in place within 5mins.
Dana did everything she could to rectify the situation. The problem was the delivery drivers.

P
P.
Superlative Customer Interaction...Beautiful Sofa+Chair (Ludlow w/Chaise + Leroy)

There aren't enough stars to truly represent the amazing client experience and satisfaction we have with Maiden Home.

We were EXTREMELY apprehensive about placing a furniture order online. After a great deal of independent research on furniture construction, numerous email communications with Dana and tens of swatches, my husband+I placed our order.

Follow-on emails kept us apprised of our furniture-build process. When the time came, the delivery company was personable and flexible. The gentlemen who delivered our pieces were very careful, respectful, and thorough in explaining our particular pieces (the connection of the chaise to the sofa and how to move it...if we needed to...and why). They also had great personalities.

The furniture is beautiful and comfortable. The Ludlow w/chaise in Merino Heather Gray and the Leroy in Performance Tweed Smoke make a striking combination. We wanted cat-friendly, cruelty-free fabrics (indeed, it's what has dictated all previous furniture purchases)...with impeccable quality+design (that we've never been able to find previously). The entire family, including our cats, enjoy these pieces immensely.

So happy to have found Maiden Home (MH)! We will most definitely turn first to MH for future furniture purchases (ummmm, on the look out for a coffee and nesting side table!) ;)

S
S.N.
Love the Ludlow!

Recently received my Ludlow sofa in performance washed natural linen--it's so beautiful, comfortable and sturdy. Impressive craftsmanship for the money and the white glove service was flawless. Smooth process from the online ordering, to email updates on assembly progress, to delivery. Best experience I've ever had with selecting and buying new furniture--can't say enough about this company! Had looked for over a year for a new sofa and just couldn't find what I wanted in style, construction and ease of delivery until I stumbled upon Maiden Home's website--Thank-you!

V
V.G.
Very happy with the purchase!

We've had a Ludlow in Marine since March 2018. I wanted to wait a few months before posting a review and I can tell you that this was great purchase! We are very happy we bought our sofa from Maiden Home! It's extremely well made. Seats are soft and supportive. Fabric is very soft and comfortable, as well. The design is sharp. I will definitely come back to MH for high quality furniture.