Maiden Home is the best! As an interior designer, I have used many companies for custom made furniture, and I have loved Maiden Home the best. They are made domestically, which is a huge, huge bonus because there is no additional freight or lead time. I also appreciated that the company under-promised and over delivered the sofas. We were told late June, but they were delivered 3 weeks early to my client's delight. They have a huge range of fabrics, and easy customization. I also wanted to custom make my own pillows for the client, so was easily able to order yards of fabric. I will work with Maiden Home again and again!
We purchased the Sullivan sectional in Moss Mohair. It is one of the best purchases I have ever made. We were a little nervous about making such a big purchase online so we researched many options. We had worked with an interior designer for some other furniture purchases and were trying to see if we could buy a sectional that would not break the bank! The designer gave us some recommendations of what to look for in a sectional in terms of quality and durability. The quality of the mohair swatch, the kiln-dried hardwood (we really wanted to avoid manufactured wood), 8-way hand-tied springs and the quality of the cushions (as well as many positive online reviews) ultimately persuaded us to buy the Sullivan. I liked that we received several order confirmations that were not automated. An actual human being reached out to confirm the order, with a sketch for our approval specifying the size and orientation of the sectional. There was very clear messaging about delivery requirements (i.e. exact clearance needed to fit through doorways and rooms). We received updates during the production process (framing and spring creation). We placed the order on February 14th and the Sullivan was delivered on April 4th. All very smooth and easy. And the Sullivan turns out to be the most comfortable piece of furniture we own. The bench-like seat cushions are extremely comfortable and there has been plenty of napping on them. At first I wasn't sure about this style because I was only familiar with single-seat cushions. I am a convert to the bench seating. The cushion construction is great - the seating is firm enough to feel supportive but also very comfortable. The back cushions are wonderfully soft and luxurious feeling. They are down, so we do need to fluff them up occasionally. They return to original shape and firmness easily. We usually are three people sitting on the couch and that is perfectly comfortable. The three of us are very different sizes (5ft4, 5ft9, 6ft3) and we all find the Sullivan super comfortable. We could easily fit a fourth and fifth if my 13-year-old would not stretch out her whole body across the cushion. And the mohair! This was a splurge that was worth it. It looks beautiful and is so easy to clean up. We have two cats and they love to lie on the couch but have not been tempted to scratch it (I had been told cats don't really like the texture of the mohair). Our designer is impressed with the quality of this sectional and has advised other colleagues and clients to explore Maiden Home options. Overall this was a fantastic purchase and I expect we will be enjoying the Sullivan for many years to come.
Our sectional has survived a three year old, 1 year old, and new born like it ain’t no thing. It’s cushions make the best forts while maintaining their shape. The bench looks as good as the day I bought it. Also when my kids trashed some of the covers, I was able to get new cushion covers from their very prompt customer service!
This is our main tv watching, relaxing, entertaining sofa. It’s withstood a lot and still looks very good. Importantly for me it’s so comfortable and perfect for putting feet up. We purchased it in the performance linen and cleaning has been easy. I recently purchased some extra throw pillows from maiden in the same fabric to add to it which they made easy (via email was not available in website). Definitely recommend.
My purchases (a couch and 2 chairs) exceeded expectations in every way - not only did the furniture arrive in flawless condition (not at all a given with my purchases from other manufacturers) but it arrived early! This is my second round of purchases from Maiden Home - I also bought 3 chairs for a previous home and that too was a terrific experience.