I was really nervous about making such a large online purchase for something I had never sat on or even seen in person. After reading all of the wonderful reviews I decided to just go for it and I am sure happy I did. We LOVE our Warren sofa. It was the perfect size, look and color for our family room. The email updates throughout the build process were such a nice touch. I have to say this company tops the charts in my experience for customer service. If you are hesitating wait no longer. You will not regret your Maiden Home purchase!
This was a delightful experience from start to finish! I researched sectional FOREVER and was nervous about not seeing this one first, but I am so happy that we went with the Warren. It is very comfortable and I’m so happy with the quality. I was set on a fabric I found elsewhere, so it was great that Maidenhome does the COM option. Could not be happier with the entire process. Thank you!
My wife and I are tall people so finding a couch that fit us with a large dog was one of the most difficult shopping experiences. We gave Maiden Home a shot without being able to sit on the couch first. This couch is literally the most comfortable couch I've ever sat on. We love how is was handmade and the material is top notch! We will definitely buy another one from this company! Buy with confidence!
We love our Warren sectional! We ordered it in performance tweed (oatmeal). It is very comfortable and high quality. I love the low profile of the sectional. It does not overwhelm the space even though it is such a large furniture piece. The fabric is holding up very well with our dog. I have easily spot cleaned a few areas already and all marks came out. I have not had to machine wash any cushion covers yet!
Customer service for Maiden Home has been wonderful. Easy to order and received multiple status updates and shipping notifications. Any questions to the customer service team have been quickly answered!
I love my Warren! From the beginning Maiden Home was easy to work with answering my questions, allowing me to make changes even after purchase and also allowing some slight modifications to the design. It really feels like what you'd get working with a designer on a custom couch without needing to go through a designer. The couch takes time but if you know that going in then you're expecting that. The couch came and the delivery was smooth, the couch is beautiful and looks great. There was a tiny mark and little bit of a bend on one corner and a couch specialist was sent out to fix both within a couple weeks. I really appreciated the follow through and we are very happy with our couch. We will definitely make a purchase again.