Customer Reviews

Based on 7 reviews
71%
(5)
14%
(1)
0%
(0)
0%
(0)
14%
(1)
D
D.G.
Chic and unbelievably comfortable

I purchased this bed frame in the fall when moving into a new home. I was hesitant to order from a company I knew little about, but took a chance and could not be happier. The bed frame is well built and incredibly comfortable. Set up was easy and straight forward. The headboard feels like a supportive pillow. It looks expensive and chic - The linen is gorgeous and durable. Well worth the wait! Could not be happier with my purchase.

N
N.B.
Unreliable Delivery Service & Defective Manufacturing

I was so excited about buying this bed for my father last year in the Summer. It looked really nice. Unfortunately, it takes forever to make, and they outsource their delivery to a company called Pilot. The first time they delivered, Pilot refused white glove delivery. Because the personnel didn't wear masked in a pandemic in LA, my father quickly excused them and put it together himself. Some hardware was missing too! Since he couldn't wait he bought a replacement piece so he could sleep on a bed. Then the mattress would not fit the bed frame. The mattress is standard from Tuft & Needle. It overhung the edge of the bedframe, clearly their specs were defective. The customer service was nice and worked with us, and eventually we decided to give them an opportunity to make a new bed with longer bed frame. After a few more months, delivery day is here. The delivery service won't take away the old bed, the new bed appears to be exactly the same, no change in manufacturing, so we just wasted everyone's time. Now we are fighting with delivery people to take the old bed back. Very frustrating experience and I simply cannot recommend Maiden Home. My last comment was screened, and if this one is screened again, then I will be reporting Maiden Home. I really wanted to love this company and their products, but my experience was not good. I'll stick with Crate & Barrel for more reliable service, products, and care.

Hi there, Thank you for taking the time to share your experience with our team. We agree that your delivery experiences were far outside of our standard expectations, as we take adherence to safety procedures and our white glove delivery standards seriously. To explain why your previous review was held, reviews are automatically held if there is an open investigation or replacement in place. While our team is confident that your new bed that arrived today would have resolved our previous concerns, we are truly sorry that your delivery experience today precluded your new bed being assembled in your home. We appreciate you taking the time today to walk us through your experience today, and please do not hesitate to be in touch with our Customer Care team at support@maidenhome.com with any additional questions.

K
K.
Perfection

Absolutely love our Wythe bed! I purchased the king size with a 50 inch headboard in the lagoon color. I couldn’t be happier! The color is so rich and looks even better in person. Maiden home also kept me updated on the entire build process and the delivery went smoothly! Highly recommend.

W
W.
Dreamy...

This bed makes me swoon. I absolutely love it. I searched for a fabric low profile bed for months. The swatches were so helpful and it’s even better in person. The details make this bed. It’s so perfect and makes such a statement. Worth the cost!

S
S.R.
Love our Wythe Bed in Ash Leather

My husband and I have had our Wythe bed for over a month now, and we are both incredibly happy with it. I'm only giving 4 stars because there was no indication when I was preparing to place the order, or even for a while after placing it, of when the bed would arrive. I misjudged how long it would take and it resulted in us sleeping on a mattress on the floor for our first few weeks in our new condo. It's worth the wait for the value of this bed, but it would be good to provide some indication of how many weeks to expect to help the customer plan.

Once it was ready though, scheduling the delivery was easy, and the team on-site was fast and friendly. The low profile and padded frame of the bed are comfortable and look gorgeous in the grey leather. It's sleek yet cozy, and we hope it will stand up to the test of time despite our two labradors and the upcoming arrival of twins babies!

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