I may never buy furniture from another company ever again. :) The styles and fabrics are better than any I've found anywhere and I did an audible gasp/knee buckle when I opened each piece I had ordered. (And let's talk about the packaging real quick - there were NO corners cut on the packaging/delivery and it arrived in pristine condition.) I have also never experienced such amazing customer service. I was desperate to reach a deadline for a client, and they moved heaven and earth to make it happen (and it did). I'm so grateful to have found this gem of a company and their gorgeous pieces.
I love my Warren sofa and the Mercer chairs. We have enjoyed Pottery Barn and Crate and Barrel sofas in the past, but always had reservations about the make and durability. The Warren sofa has quality finishes with cushion keepers to prevent them from sliding, and nice diagonal stitching on the base corners. The Mercer chairs we did in a taupe velvet to coordinate with the parchment chevron Warren sofa. Six months so far and they look good and keep clean with our two dogs. Thanks Maiden Home!
After searching high and low (west elm, arhaus, crate and barrel etc...) I finally found maiden home and pulled the trigger. I wanted a piece that would last. What impressed me was the time, effort, and care they put into crafting their pieces - unlike the big name stores. I ordered the Warren left hand chaise sectional (119”) in Merino Granite, and it took about 8 weeks to arrive. The material is sooooo soft, the cushions are supportive yet have a sink in feel, and the piece is just beautiful. 10/10 would order from Maiden home again.
What a great experience. It is scary ordering a piece of furniture without sitting on it, but I based on other reviews I felt good about Maiden Home and their product. The selection of the Crosby style was easy for me since I wanted a modern aesthetic that looked inviting. The fabric selection was easy also- not too many choices that made decision making hard, but enough to satisfy my needs. The basketweave fabric in color Malt is the perfect neutral for our home. It feels good and looks good. The updates throughout the manufacturing process was a nice add. It kept us aware of the progress and made us feel connected to the artisans making our sectional. Our sectional was delivered on time and the white glove service was just that. I panicked at one point when the furniture was delivered because I thought the the measurements were incorrect, but after a call to Maiden Home where I was immediately connected to a person, I realized that once the two pieces of the sectional were connected the sizes were correct. Thanks for being patient with me during that phone call.
Anyway I highly recommend Maiden Home, their products and service. I love my Crosby sectional for its beauty and comfort.
I had been eyeing the warren sectional for a few months, but was afraid to not actually sit on the couch before such a big purchase. After comparing sectionals from Crate and Barrel and Pottery Barn, we took the risk on Maiden Home and could not be happier. The couch is well made - the cushions have support, nice depth in the seats, and the height is just low enough for our open layout, but not too low for comfort. The cushions also stay put which was big pet peeve with my old couch (my phone hasn’t slipped between cushions yet!). The couch is also held together by a hidden device so the two pieces cannot separate. We were updated throughout the entire process via emails and the couch was ready sooner than expected. The delivery was smooth and quick. Would definitely recommend!
I'm mostly writing this review in the hopes in helps others with their decision making. I spent months going back and forth between sofa manufactures and am happy that I finally settled on Maiden Home. First it's USA made which was my first requirement. Second, the ability to customize the size was super important since we have a smaller than average living room. I am very happy with my Crosby sofa. My husband is very tall (6'4") and the back pillows are firm enough that his back feels supported despite the couch itself being a couple inches lower. Not only is it beautiful and stylish but it's firm without feeling like a wooden bench. Getting it in soft fabric just helps make it feel even more luxurious.
We received our Dune sofa and were thrilled with it at first! It is so beautiful, is very sturdy, and is comfortable for lounging. We ordered it in the oyster performance lined fabric. We have four young kids, so this may seem like a bold move to some. Prior to our MH Dune purchase, we had a Pottery Barn slip covered sectional, also in a white performance fabric, so we knew what we were getting into. There was never a single spill, mark, or stain that we couldn’t get out of our PB sectional. We had everything from pen marks and food smears, to bloody noses and greasy hands on that couch and every time we washed it, it looked as good as new. Pretty much everything you can think of made its way onto that couch with four sets of tiny hands in our home. With that experience, we felt very confident in ordering another white performance fabric couch. Unfortunately, we have not had the same experience this time around with our Maiden Home sofa. Within a month and a half of being delivered, our slip covers needed to be washed. For the most part, it washed well but there is a stain we cannot get out of one of the arms of this slip cover. We followed Maiden Home’s washing instructions and everything Sunbrella recommended. Now, this is disappointing, but something I can live with. I am the one who chose a white couch with four kids in the house. What I can’t live with is the fact that our slip cover shrunk up about 2-3 inches vertically, on all sides when we washed it, even though we precisely followed all washing instructions. You can now see the bottom 2-3” of our sofa peeking out of the bottom of our slip cover. It looks ridiculous. For a couch that is 6 weeks old, that was washed properly, this should not be an issue. I reached out to Maiden Home about this. They have been very polite, but will not replace the slip cover, which is very disappointing, especially given how new our sofa is and that this happened with our first wash. One of the selling points of this couch is its washability, and that was not delivered. As much as I love the look of this sofa, I cannot recommend it, based off of this alone. Shrinkage should not be an issue on a custom piece of furniture, when washed exactly as instructed. Buyer beware! If you have children or pets in your home, or feel you would need to wash your slip cover for any other reason, I recommend going with another brand.
After visiting several furniture stores, decided to purchase from Maiden Home due to quality, value, and selection. Loved the ability to customize size and the leather choices were just want we envisioned. We were so excited when it arrived and already placed another order for more pieces.
After over a year of searching online for a new sofa, we finally made decided the Warren Sectional was the one for us. After having the sofa for about a month, there is no doubt we made the right decision. The quality is incredible and exceeded our expectations. While the sofa is lower profile than we anticipated it fits great in the room and creates an inviting space. If you are looking for a high quality, well designed sofa, this one is for you.
We ordered our sofa just before the coronavirus pandemic shut down. Our sofa was delivered with white glove service, delivery guys were masked up and were respectful of social distancing. We had a few questions after delivery, and Maiden Home customer service was top notch! They really want to make sure their customers are satisfied. We are! Our sectional is both beautiful and comfortable. Highly recommend! Thank you Maiden Home for everything!
More important for me than the look of a couch, is comfort. From the recommendations of other people, I decided to take a chance on ordering a couch that I never sat on or saw in person. A bit scary. The couch has exceeded all expectations. It is one of the most comfortable couches I have ever owned and the quality of the couch is fantastic. The material is absolutely beautiful and looks exactly like the swatch I received before I ordered. It arrived exactly during the window I was given and I received updates along the way. You will not be disappointed.
We ordered the Sullivan sofa in Oyster Linen (95") online at the recommendation of our designer. I was extremely skeptical about buying such a large piece online sight unseen. We received emails every step of the process introducing us to the craftsman and outlining the process (that was very fun). Our sofa arrived and the beautiful lines and craftsmanship are stunning in our Loft Apartment. Very happy with our purchase.
Love this couch. I give it 5 stars from purchase to product and everything in between. The company regularly provided me with updates on the production process. I received my couch a few weeks earlier than promised. And not only is the couch absolutely beautiful, it is incredibly comfortable. I highly recommend this company.
I am absolutely thrilled with my new Sullivan Sectional! I work in the interior design business and have been on the hunt for the perfect sofa for my own home, as well as something that I could whole heartedly recommend to my clients. I design for the average family, where the furniture needs to not only be beautiful, but also durable enough to handle the daily wear of kids and pets. Usually, the cost of this combination is more than double of what Maiden Home costs. I love that MH has cut out the middle man, and caters specifically to the client. I got an email along every production step of my particular piece and I was so excited to know that I as receiving such personal attention and care. I have already been sharing this product with my clients and having them sit on it- as I rave about the production process. Not only, is it super comfy and beautiful, but it is WORTH the price and more. That is saying everything in the furniture business, believe me! I can't wait to see this product find a place in the homes of the families for whom I design. I feel confident in recommending Maiden Home and I am a hard sale! Thank you, MH for making a product that caters to the CLIENT and not the over priced furniture industry. You've got a client for life in me!
Spent a lot of time debating between this bed and the Martens Canopy at RH which a friend of ours has, and we could not be happier with our choice. The bed is beautiful from the rounding of the edges on the wood to the boucle we chose for the headboard. The delivery team put it together very quickly and all the seams etc are just perfect. Simply put we had a great experience. Very happy we chose MH over RH and feel like we have an heirloom quality piece of furniture we can enjoy for years to come. Thank you and we will be back for more!
I ordered this couch as we were moving during the lockdown for covid. I didn't really love the thought of going out and trying out some new couches at a big box store because I mean it's a pandemic. I also needed to make sure this fabric would hold up to my dogs crusty little nails and not pill a month after we got it. So I googled pet proof couches and this one came up! I was sooooo skeptical of ordering a couch online because it's a big commitment and really I worried until the day I got it. I ordered the Warren in the sage color in performance weave (I wanted a lighter color really but see my previous comment about the dog) and I could not be happier. I was worried the fabric would be itchy but it's not and the couch is beyond comfortable but also doesn't look messy. I really didn't believe all these 5 stars but if you have any doubts (or 500 like I did) don't. I would 1000% order again from them !!
Extremely functional and versatile piece that has exceeded every expectation. Such a gorgeous addition to our living room. Couldn't be happier!
Love the way they look, and last night learned they are extremely comfortable to sleep on, despite a grumpy toddler keeping me awake! Love these sofas!
I love my new couch which is the center of attention in my piano/music room! It is elegant, well made and the entire process of buying this piece of furniture was seamless! The price point was very reasonable especially for the quality. I also love that this was made in America!
I will be coming back to maidenhome for more pieces in the future without question!
In the past we have only made large furniture purchases in-person; however, with COVID in the spring I decided to research internet options for our new sectional. I kept coming back to Maidenhome. I really appreciated their business model and they had exactly what we wanted, a custom, well-built piece of furniture that was affordable and met our family’s needs. The website was very well done and it was very easy to order and get swatches for the fabrics we were considering. Once we ordered the piece we received emails that kept us apprised of the progress so we knew what was happening at each stage. We have been enjoying it for about a month and we absolutely love it. We got the sectional in dusk - it is gorgeous and so comfortable. We have pets and kids - already I have easily wiped away some messes and the fabric seems very resilient. We look forward to many years with this sectional and will look to purchase other pieces in the future too.... Thank you!!!
We received our Warren sofa a month ago, and I wanted to wait just this long to see how it did in that time. And WOW. It is comfortable and supportive and just feels luxurious. In part, this is the fabric--we went with the merino in dusk and it is crazy soft, has not worn at all in this brief time, is a gorgeous soft taupe and does not even show our (black) dog's shedding hair. The cushions do not need to be fluffed, the seat does not show sit marks. We have 2 boys under 10 and believe me, they are hard on things. But it looks as good today as it did the day we got it. One thing I particularly like is that the back cushions are not totally a square shape (not sure I'm explaining this correctly) but they look rounded, which makes the entire couch look a little more informal than I'd feared it would. After owning it a month, I can't yet speak to the longevity of the couch and the fact is, we've forbidden the kids to eat anywhere near it, so we have not (yet) had to clean up any messes. But so far, it really is pretty amazing.
Our new sofa is wonderful. The leather is thick and substantial, feels so good. The couch is soft and supportive. It looks amazing. We could not be happier.
We have been very very happy with our new Warren sofa. This sofa is extremely comfortable and just what we wanted for our TV room. I want to add that the customer service we received during the entire process was outstanding. Maiden Home kept us very well informed during every step. Thank you!
We were a little apprehensive about purchasing online and did have an issue with the couch that was delivered. Dana in customer service was so incredibly helpful and easy to work with to make it right. We ended up getting a whole new replacement couch without any run around at all.
We can’t ever expect a vendor/retailer to be perfect. But how they react to fix problems says a lot. Maiden Home was so great with regards to communications, solutions, follow up, etc.
We really appreciate businesses like this that are so customer centric. We would highly recommend Maiden Home to anyone looking to buy a sofa!
It's always a bummer to replace furniture so I decided to replace a 22 year old sofa - quality that it was - in order to update the living room. I recovered the other pieces and the room is light, airy and beautiful. The centerpiece is the Ludlow sofa. It's elegant - timeless - substantial yet airy. With free swatches and a great return policy I ordered with confidence but still felt a bit foolish for ordering a couch from a manufacturer I had never heard of - sight unseen. The delivery was flawless and the piece perfectly made. The upolstery lays flat and the cushions comfortable. Nap worthy for sure. Well done, Maiden Home - I hope you are around for a long time.