Reviews

Real feedback from real Maiden Home customers. We never forge, edit or use incentives to influence these reviews.

Based on 601 reviews
92%
(553)
4%
(24)
1%
(9)
2%
(10)
1%
(5)
Great Quality & Beautiful Style

Excellent product, beautiful style, and amazing customer service!
The sofa is very comfortable and very well done. The fabric is stunning, but the quality of this piece speaks for itself.
I can't wait to order more pieces from Maiden Home.

Thrilled

This is my second Dune sofa, and my third MH purchase. The quality of each piece is excellent. I replaced my Restoration Hardware sofa that had not aged well with this second Dune. I’m quite pleased. If you are hesitant about buying a piece without having sat on it, don’t be. Their furniture is a comfortable as it is beautiful.

Perfection

I ordered the dune sofa and chair and a half , it is by far the most comfortable sofa we have ever owned! It’s so comfy I know that if I sit down , I’m not getting back up! Super well made , heavy and love that it is slipcover! Already planning to order a new slipcover … because choices!! Awesome customer service as well! I am so glad I took a chance and ordered this furniture sight unseen. It’s absolutely worth every penny!

Don't Hesitate - Add to Cart!

I purchased 2 of the Dune sofas in the Harbor fabric. They are gorgeous and are truly the most comfortable sofas I have ever owned. I chose the scatter back pillow option. They are very well made and do not lose their shape, so if you like this look - go for it! The entire customer experience was flawless. A guest spilled some red wine on one of the sofas and it came right off - amazing! I have referred Maiden Home to friends and family and will be a customer for life. Don't hesitate - add to cart, and enjoy the luxury and comfort!

Perfect for our family, so far!

We love love love our sectional. It’s still relatively new, and has yet to withstand a spill or stain (knock on wood), but with a 3 and 1 year old in the house, it’s only a matter of time!
It is so comfortable- not mushy, but structured comfort and you can lay on and never want to get up. Highly recommend getting the ottoman, that we shove into the corner of the sectional to make a large cozy space to snuggle, or a jump pad for the kids! It’s low profile is perfect for our smaller space, and doesn’t break up the room like our previous, taller couch did. Fabric is soft and lovely. All in all, highly recommend!

Beautiful sectional

High quality and exceptional customer service!!

Best Sectional, Best Customer Service

This is my second purchase from Maiden Home. We ended up exchanging our Dune sectional for a larger version of the exact sectional we had originally ordered. Customer services was beyond amazing. Delivery of the new sectional and pickup of the old was seamless. I cannot say enough amazing things about Maiden Home customer service or products. Our sectional is exactly what I wanted and so incredibly comfortable. Stains remove easily, which is so important to us with two young kids. I recommend Maiden Home to anyone I know and will be a lifelong customer.

Platinum Service

I have continued to purchase pieces for myself personally and my clients and every time the service has been spectacular! The quality of the furniture has been second to none and I will continue to recommend this line to others.

Perfect Sofa

We bought a Sullivan. Like with any purchase this large, my wife and I were nervous about buying something sight unseen (excluding the fabric swatches). We could not be more pleased with our purchase. The sofa has firm but comfortable cushions and my wife loves lounging on the chaise. We could tell this was quality craftsmanship and we expect to have this sofa for several years.

Love our new Warren Sofa and Ottoman

We have only had our new Warren sofa a few weeks but absolutely love it. It is very comfortable yet elegant looking. So far loving the performance fabric we chose and adore the color we chose (Lagoon).
We have a dog and I was concerned, but so far no problems.
Maiden Home kept us updated throughout the whole process and we were quite pleased with their help and speedy responses to our questions. We definitely would do this again when we need new furniture. Thank you Maiden Home!!

wonderful lounging sofas!

I purchased 2 Dune sofas in Performance Chenille Buff.  One 90" with classic back and one 60" with scatter back.   i spent a lot of time picking the fabric and i think i ordered every swatch they offer.  i did a design consultation with Emily who, after listening to how I plan to use my couches (lots of lounging, sitting with my back against the arm and legs stretched out,  many hours a day) steered me to the performance chenille.   Emily was very pleasant to work with, she took my drawings and measurements and came up with a few possible sofa choices and layouts for me and walked me thru the pros and cons of each.
 i've had the couches for over 3 months now and overall i'm very pleased.  They look nice and match the feel of my place which is inviting, comfortable, laid-back beach.  The fabric seems to resist wrinkling, it looks great with just a hand smooth down.  The pillows get thrown around alot:  I often flop down one of the long (classic back) pillows to prop my legs on.  I take one of the scatter-backs and put it behind my back, against the arm, to prop myself up for reading or working on the computer.   Despite all this, they have maintained their shape and need only minor, occasional fluffy.  The bench seat pillow similarly has not gotten lumpy on any one side.  i do make a point of alternating which end of the sofa i lounge on, but so far the bench looks picture perfect with minimal fluffing.

the sofas are very comfortable to lounge on.  i wouldn't say marshmallow soft, there is support, but i can lie on my side for hours w/o my hips starting to ache, which was not true for firmer sofas i've had in the past.  yet at the same time, there is no sag, so your back doesn't ache either.   
my only nit, and the reason i gave a 4 instead of a 5, is that the material that encloses the down (what you see when you unzip the cushions)  is 'crunchy'.  you hear it when you move about.   I realize that this material is needed to prevent feather poke and there's probably no perfect solution, but for me it takes away from the 'dream cloud' feel the couches would otherwise have.  it's possible and i'm hoping, this material will break in over time and be less noisy.  Even with this, i do get the occasional (2x per week) feather pop out. 

You can tell the sofas are well built. The seams are all very clean and straight, the workmanship is evident. No creaks or groans when I sit or get up or move them around.  The delivery people said they had never seen furniture so carefully wrapped for delivery.   They are heavy and solid. i knew i might be moving them around before deciding on a final placement, so i bought gliders and asked the delivery guys to place them under the legs.  i've been able to slide them around that way, but would not be able to move the 90" by myself otherwise. 
The arm is comfortable - i was very worried it would be too thin or too low, and i wouldn't be able to prop myself against it to read.  But it's solid and substantial, it feels very comfy with one of the scatter back cushions against it. 
as others have said, this wouldn't be my first choice for a sofa if i planned to sit upright facing forward most of the time.  Not that it's uncomfortable when used that way, but it's a bit deep and I need additional throws in the small of my back to be comfortable.  A taller person (i'm 5'4) might not.  However, in my book, it really shines as a lounging sofa.

Love The Essex Bed!

This is our first purchase from Maiden Home and won't be the last. We are very happy with The Essex bed. It is covered in Sky performance velvet and is quite lovely. The bed is extremely well made. The delivery crew didn't need any tools to assemble it and they too commented on how well made it is. We very much appreciated the updates Maiden Home sent as the bed was being made. They met the delivery date originally stated and that pleased us very much. Thank you Maiden Home for providing high quality furniture at a fair consumer cost. Looking forward to watching your company grow.

Gorgeous Sectional

Warren sectional is my third purchase from Maiden Home. I also have the Mercer Chairs and the Hudson Daybed. I am thrilled with our latest purchase. Our Warren is in Performance Basketweave Frost. The fabric and the sofa style go really well together. I really love the streamlined style of Warren. it is comfortable yet sophisticated. Frost is a great color if you want something light. It is a combination of silver, white and speckle of gray and beige. Definitely get the sample, but the fabric looks better when you see it on the furniture. The sample doesn't do it justice in terms of showing how beautiful and sophisticated it looks. Overall, another great purchase. (Now I am eyeing Carmine sofa.)

Love the Downings

These chairs are exactly the look I was going for in the sitting nook. They’re construction is sturdy and they provide great comfort. I ordered the Indigo and I love them!

Excellent Couch But Get Fabric Samples

I love my new Sullivan sofa! It is both stylish and comfortable, and the wide range of available sizes meant that I was able to find the perfect fit for my condo. One note of caution: definitely take Maiden Home up on the opportunity to get fabric swatches. I ordered my sofa in the Oyster fabric. While it is lovely and well-treated for stain resistance, it is much more of an off-white/cream color than it appeared online (where particularly in the "our favorite looks" pictures it looks like a truer/less warm-toned white). Because of COVID-related delays, I decided to skip the "swatch testing" step, so the fault rests with me and not Maiden Home, but just be aware that the fabric you are considering may be quite different in-person than online. That said, it is still a very beautiful fabric and a wonderful couch!

Rave Review for the Mott!

I love the Mott stools. I have four of them! First, I purchased an Ash Leather Mott for my living room (matches my couch leather). Then, I wanted a seat in each bedroom, so I bought the Mott in Rose Velvet, Oatmeal, and Seaform Velvet (to match my seafoam Essex bed). They are just beautiful. The size is perfect for a small or large room, and the oval shape makes it easy to place anywhere! I had already purchased three chairs, a couch, the Bowery, 2 Essex beds, and the Hudson Day Bed (which I love). So, it seemed like a natural fit to top it off with the Mott stools. Then I fell in love with the Bond chair and found room for that too! I have had such a great experience furnishing my new home with Maiden Home furniture. It has been a smooth process, and my house looks as I envisioned it when I started the process!

Perfect for any space!

The medium Morro table in driftwood and it has completely transformed my apartment! I have a smaller space living in the city, but I still wanted to decorate with design and luxury in mind. This table accomplished both! I use the medium Morro as my coffee table and it couldn't be more perfect. The creatively built legs create space in the room letting light through the bottom, all the while complimenting the rich table top wood that adds texture and weight to the whole piece. Needless to say I want the whole set now!

Beautiful end table!

I bought a small Morro table and use it as an end table next to my sofa. It's beautifully crafted and I love the finish on it.

Warren

I absolutely love this couch! I’m glad I purchased it. Got it in Bone and it’s still white. I’ve spilt stuff on it and it literally comes off with water. Also I’d love to see a warren chair! I would purchase it in a heartbeat.

Love the couch, not the color

This sectional checked all the boxes: bench seating, sleek design, and low profile back. I read all the reviews prior to buying and decided on an oyster color - other reviewers had purchased this even having kids and pets, so I thought I’d give it a try. I thought that since it’s performance fabric, it would be ok - it’s turned me neurotic. I wouldn’t say it’s super easy to clean. I use the recommended dawn and water spray and it still looks dirty. Five stars for the couch but not the fabric color.

Thank you for sharing your experience with your Sullivan - we're thrilled to hear you love its aesthetic! We're sorry to hear you're having difficulty with cleaning your piece. As your piece is crafted in a Performance fabric, it should be quite easy to spot clean with a 3:1 water to mild soap mixture. To clean your piece, please gently lather the soap into any smudges you may be seeing and then take a cloth and start lightly blotting, working your way from the outside of the stain inwards. This should do the trick, but please do not hesitate to be in touch with our Customer Care team at support@maidenhome.com with further questions or for support!

Carmine Sofa

I’m thrilled with my new Carmine sofa. It’s exactly what I wanted. I was nervous about ordering a sofa without “test driving “ it but this is so comfortable! It was great getting updates on the progress of my construction. And the delivery was very professional. All in all, this has been a great experience!

Elegant, high-quality

We are thrilled with this chair. The craftmanship shows.

Gorgeous and versatile

I have the small Morro table in Charcoal - it is so gorgeous and versatile. I'm currently using it as a side table in my bedroom but I may move it to the living room or use as a plant stand. The wood grain/wide planks show through beautifully even with the charcoal finish. I just wish I got the whole set!

The Best

Sometimes I stop and stare when I walk through our family room at my Maiden Home couch! It is beautiful! It really is an elegant piece of craftsmanship. I appreciated hearing about the stages of the production and the talented people who took such care! Thank you!

Dune Sofa

Love it. I got the 95 in long. Can stretch out luxuriously! I got both sets of cushions for the back and enjoy being able to switch out. The scatter cushions seem to give a little more depth.