Real feedback from real Maiden Home customers. We never forge, edit or use incentives to influence these reviews.

Based on 562 reviews
92%
(519)
4%
(22)
1%
(8)
1%
(8)
1%
(5)
The Warren

It took a little longer than I was expecting. But with Covid, I knew there could be delays. It was delivered, and it is gorgeous!! The linen fabric has so much texture, and after you sit on it, it pops up to its original shape... couldn't be happier!!

Impressive

This is my second custom couch. I bought my previous one from interior define. I was hesitant to buy a couch I couldnt sit on first but we took the risk due to the short lead time for a maiden home couch. We are super impressed with its comfort and love the durability. We are currently using it in our rental home in Southampton and it has held up well. We would highly recommend!

Crosby sofa in performance linen creme

Our 75 inch Crosby sofa has exceeded all our expectations for what a high quality sofa ought to be! We needed a smallish sofa that had to be bigger than a loveseat, constructed of durable and cleanable fabric (four dogs in the house) and yet look stylish in our family room. We looked at online furniture stores and Maiden Home was the best company for offering several size options, styles and fabric choices, where we chose the Crosby sofa for its minimalist look. After using it for a month, I find it to be a firm yet very comfortable sofa for curling up with a book or napping! Now, let’s see which Maiden Home side chair we will add to the room...

Love these sofas

I purchased two of the Dune sofas for a vacation cottage. They are absolutely amazing!! The style suits the space perfectly and the comfort and durability exceeded my expectations. I’m so happy I chose Maiden Home, I give them 5 stars!! Will definitely be purchasing from them again.

Sullivan’s

My husband is 6’8”. We are also senior citizens. We could find sofas that were very deep seated that would accommodate him but we had a difficult time getting out of it. Fortunately I read about Maiden Home and they recommended the Sullivan. It was scary to order online but I had measurements of Restoration Hardware furniture (the sofa which was difficult to get up from) and they were very close in measurements but not as deep seated. I loved the luxury look of the Sullivan. I especially liked they were made in North Carolina too. I bought 2 couches as it better suited our layout.

Everything went as planned. From the ordering process, the date of delivery, delivery, and a small hiccup in the process that was immediately corrected. The people were very easy to deal with and it was the best customer service I experienced in a long time. My husband tells me daily...how much better he loves our new sofas. Yep, I sold the Restoration Hardware sofas and replaced them with these.

Love this Bed!

I searched high and low for a high quality canopy bed and was thankful for a prior review that mentioned looking into the RH canopy bed but finding this one to be much more satisfying. The Thompson bed is just beautiful, watching the white glove delivery guys build it i could see how well it all fit together and I appreciated it even more. Hope to have this for decades and can't wait to order more items for clients and myself down the road.

Warren Love

I took a leap of faith when ordering from Maiden Home and am so glad I did. I had no personal recommendations to go on, just instagram posts/ads. I was impressed with the variety and quality of the fabric swatches, as well as the personalized and communicative customer service. It took me a long time to finally place my order and I only wish I'd done it sooner. The lead time was super reasonable compared to others which was a huge factor. My Maiden Home sofa arrived within 12 weeks of ordering whereas big name home decor sites were quoting me 24 weeks + in some cases. The warren is comfortable and polished at the same time. It looks and feels expensive. The low profile works perfectly in my family room/kitchen combo as the back of the sofa is in the middle of the room. The performance fabric is already paying dividends with my 80 pound lab and 2 year old son running all over it. It's only been about 5 weeks since delivery but so far it has held up perfectly to heavy daily use. My last sofa was from a better known, more affordable, online-only, china-made sofa company and there is NO COMPARISON. The extra money is more than worth it for a long term investment. My next sofa purchase will be from Maiden Home, I am certain of that.

Warren Sectional in Performance Weave - Ecru

Ordering process was relatively easy and service/responsiveness was great. I was kept aware of the various stages of my sofa build which took a while, but I suppose everything custom would. Delivery process was also seamless with no issues and delivered the sofa with no issues. Setup & clean-up were also great and the sectional was exceptional in terms of look - modern & very functional. After using it for almost a month, you can tell the build quality was superb and that it will last a long time with proper care. Very very comfortable and easy to fall asleep on especially on the Chaise lounger. Only minor complaint is that to sit comfortably for an extended period, I require lumbar support pillows for my back so perhaps I should have gone with the standard depth as opposed to the slightly deeper one, but that was my own doing. Small dent in an otherwise very comfortable, small profile and beautiful sectional.

Love the Mercer Chairs

Thrilled with the quality and comfort of the Mercer chairs. These were well worth the wait and are a modern, timeless addition to our home. We will be return customers!

Love my Sullivans!

I purchased two Sullivans for our living room and I get compliments from everyone who sees our house how stunning they are, and then compliments again when they sit down and realize how comfortable they are. I am beyond happy with my MaidenHome experience and can’t wait to decorate more rooms of our house with this incredible furniture!

Exceptional sectional and service!!!

Based on the great reviews and size and fabric options, I decided to go with Maidenhome for my new sectional. Even though I never saw or sat in the sectional until I received it, I knew it would be just what I wanted as the size would fit my space perfectly and from the description and reviews, I knew that it would be the right depth and not too soft or too firm. I loved that I could pick the stain resistant fabric and color. I spoke with Maidenhome’s representatives on the phone and they assured me after measuring that there would be no problems delivering it to our 2nd floor study. Sure enough on delivery day there were no surprises and everything went smoothly, as expected. My bone white Warren sectional is casual yet elegant and very comfortable and I couldn’t be happier with my sofa and the entire experience. Thank you!!!

Thrilled!!

I am so impressed by the entire Maiden Home operation. Their customer service was outstanding and answered all of my questions in a timely manner. They even followed up after the sofa was delivered to ask how the delivery went and if I noted any issues. The frequent updates on the various stages of manufacturing made the process more transparent and feel less like a black hole. Finally, the sofa is just beautiful and incredibly comfortable. I love it and would 100% order more furniture from Maiden Home!

Review from a real person

Hello, I'm a real person.

When I was shopping around for a sofa, I found it very challenging to find objective information because there are so many fake reviews, surreptitiously-compensated social media influencers, and terrible products marketed as "luxury". I took the chance on Maiden Home after reading some reviews on Reddit, and I am VERY HAPPY with the product. The order took a bit longer to arrive than initially estimated, but that is probably due to covid. (the delay was well-communicated by MH)

I ordered the Stone Leather sectional, and it's a very strong high-quality leather. There are many design features that I love- the Velcro backed pillows, zippers for easy pillow replacement, and large contiguous seat cushions.

Delivery in NYC was, _interesting_ because the delivery team did not know the legs were removable. After I removed the legs, the sofa was simple to fit through my doors and hallway.

I will order from MH again.

Best decision ever to buy this sofa!

This is the first time I have ever left a review online for anything. I was really hesitant to purchase a sofa sight unseen. I spent hours looking at sofas from West Elm, Pottery Barn, Room & Board, Article, Crate & Barrel, Joybird, Burrow, etc. I visited several stores to sit on comparable sofas and I read all the online reviews. Finally I came across the reviews for Maiden Home and decided to take a leap of faith. I purchased the Crosby sofa in a camel colored leather. When it arrived, it was more than I could have hoped for. The sofa is absolutely gorgeous and super comfortable. The leather is like butter and it has this wonderful new-leather smell that I love. The customer service was also great. This sofa was worth every penny and frankly a lot less expensive than other sofas of similar quality. I hope MH will continue to offer its beautifully crafted furniture at these reasonable prices. It is such a rare treat to actually get what you pay for when you invest in a quality piece of furniture.

In love with The Warren

I waited a few weeks since receiving our Warren Sectional before reviewing because I wanted to live with it for a bit first. I have to say, it was love at first sight and it has totally lived up to that first impression! The Performance Velvet is beautiful and the construction is really high quality. Most importantly, it's really comfortable! I have a feeling we're going to be happy with it for many years to come!

Lovely materiality that'll last us a lifetime

We own a Reyes bench with a Natural Ash finish, and no seat cushion. We're absolutely loving the modern and minimalist form, solid wood construction, and understated elegance of the brass detailing. This was originally going to be a bed-end bench (the height seems like it would be perfect for that), but have opted instead to treat it as a statement piece to showcase in our entryway. For being a solid wood bench, it is astoundingly comfortable—its depth and height feel just right. We're thrilled to live with a quality piece that is sure to last us a lifetime (or more!).

Sullivans in Montana

We’re enjoying our Sullivan sofa and chair-and-a-half here in Montana. They’re comfortable and pleasing to the eye. The delivery went smoothly and the fabrics we chose were true to the swatches and online photos. We’re very happy! The only “concern” is that a few down feathers have poked through the fabric. Maybe this is normal and will abate.

LOVE LOVE the Crosby sofa!!! I am so glad we took a chance and bought a sofa that was on line and I wasn't able to sit on it ahead of time. I knew if we really did not like it, we were able to return it, so I was willing to take the chance. Great quality! My friend ordered a similar sectional from Pottery Barn that arrived the same week, and she thinks my Maiden home sofa is much more comfortable! I quality is fantastic! Easy to order after getting the sample fabric.

LOVE my Dune

I love this couch and so do my dogs. Had the best experience (in a pandemic none the less!). Super comfortable. Could not be happier.

simply the best

I never write reviews but felt compelled to do so. After searching forever to find quality furniture that would also fit into our small and specific spaces, and velvet at that, I found Maiden Home. To be able to have size choices in something that you like is difficult to find. I ordered a Sullivan sectional, couch and ottoman in Performance Velvet and was so excited to get my furniture! I was not disappointed. The furniture is as described and just beautiful and well made. Even the delivery men commented on the quality of the furniture! Thanks Maiden Home and keep up the great work!

Overall good

I have a 101’ sectional in performance linen sand. My main issue is around how the cushions look after you sit on them. Sitting on the sectional area for any normal amount of time you’ll get up and notice there is an indent from where you sat that doesn’t really go away without with trying to reshuffle the cushion. Maybe my expectations were off, but it gives the couch a poor look from what I would consider the absolute most normal use (sitting on it). Maybe it will change over time as it settles, but that’s not really the impression I’m getting (we’ve had the couch for a couple months). It’s a beautiful, and I still believe quality, couch but it seems like it requires quite a bit of extra and regular maintenance to have it look it’s best.

I wouldn’t say this as a review to discourage you from Maiden, but I would say consider this factor when purchasing this particular couch.

Hi Alex, thank you for sharing your experience of your Warren! While we do expect some movement in the cushions while your piece is in use given their soft nature, regulating, or lightly fluffing, your cushions should quickly regain their shape. To regulate your cushions, please unzip the cushion casing and smooth the top of the cushion core with an arm or hand before rezipping the casing. If you have any additional questions, please don’t hesitate to be in touch with our Customer Care Team at support@maidenhome.com!

The. Best. Sofa.

I am delighted with my new Warren in Graphite Merino! It is the perfect sofa. Looks elegant and tailored but sits so comfortably and casually. Great for TV lounging or entertaining. The deep seat allows for plenty of accent pillows, added bonus!

I had initially ordered the Carmine. It arrived with a number of upholstery flaws. The dedicated and professional staff at Maiden Home (Ashley, Hannah) could not have been more accommodating. They facilitated a new order and it is absolute perfection. Not a stitch out of place. I’m amazed at the price of this sofa and the end result of quality, quality, quality. I could not speak more highly of this company, their products or their staff. Highest recommendation from a VERY satisfied customer. Many thanks!

Well thought-out design and meticulous workmanship

Flush-yet-firm sofa with soft leather provides good posture sitting with comfort. The sofa is perfect to take a late afternoon nap on back or side very comfortably.
Very happy with the purchase.

High quality and comfortable statement piece

I purchased the Muir Sofa in Performance Linen - Oyster with the Natural Ash finish. What a statement piece! The solid wood frame is beautifully crafted and incredibly high quality. I was originally hesitant in purchase a wood platform sofa because I was concerned with how comfortable it would be. I was so pleasantly surprised to find this sofa is incredibly comfortable! The pitched backrest combined with the plush cushions provide the perfect balance of sink-in comfort and support. This was my second Maiden Home purchase and I continue to be impressed by their design and quality. I look forward to my next purchase from them!

Great sofa... but ...

I will start by saying the ordering process and customer service of Maiden Home is top notch. Never had trouble connecting with a human- whether by phone or text message. And I love the order updates!! You truly feel you’re a part of the process.

This was a huge purchase for my family. I’ve never spent this much on a piece of furniture! We went with the bourbon leather, 100” sofa and this thing is like butter. Soooo comfy! And it’s true- the leather just gets better with time.

My complaint is about the back cushions. We’re six months in and they are saggy saggy saggy. Needing to be fluffed daily.
I finally called Maiden home and ordered replacement cushions, which are great so far ($125).

I would recommend this style - its sleek,
Modern and timeless, and the leather is wonderful! But I would ask up front for a firmer back cushion.