Reviews

Real feedback from real Maiden Home customers. We never forge, edit or use incentives to influence these reviews.

Based on 705 reviews
91%
(641)
5%
(33)
2%
(11)
2%
(12)
1%
(8)
Could not be happier, and I am PICKY!

I write this review lounging from our new Jones chaise sectional. We selected the Jones because we have one living space for entertaining and relaxing, and therefore we wanted something both chic and extremely comfortable, which was a tall order. The Jones is perfect for our needs. It is both gorgeous and tailored yet unbelievably comfortable. I heed and hawed about this purchase for months, and now I wish I pulled the trigger sooner! Lastly, I was also very impressed with the selection of fabrics. We selected the flax textured linen, which is performance yet a natural, high-end fabric (as opposed to some of the really cheesy fabrics available at most big box stores). Thanks Maiden Home, I am so glad you exist!

Stunning piece

We love our Bond chair and are thinking of getting another one.

Beautiful Bed and Excellent Service

We just spent the night on our new Wythe bed and are extremely pleased with it. The low profile makes it extremely stable and the fabric and styling is exactly as expected. As good, if not better quality than our previous RH bed and a better value. Shipping was delayed slightly, which is basically the standard right now, but they were good about providing updates without my asking and were spot on for final delivery estimates. There was a bit of confusion over missing support legs upon delivery, but the service team worked quickly to resolve it. I was hesitant to order from this company since I had just seen their IG ads and nothing else, but they are definitely legit.

What a buy!

Wow! We've had our Sullivan for about six months now. We bought a sectional in the performance tweed fabric. At first we were nervous it was going to be too stiff, but over time it has really softened up and become truly one of the most comfortable sitting couches I've ever experianced . We rotate all cushions about once a month to make sure the couch wears evenly. This takes no time at all and is really no trouble. The fabric has held up very well without any sign of fading or damage, and that's with the loving attention of a 60 lb bully dog. The cushions are deep so that you feel hugged and comfortable wherever you sit on the couch. The couch has a good height, a concern my tall partner had when we were initially looking for a couch. The delivery process was a breeze, with easy in-home set up that went off without a hitch, even in crazy pandemic times. Initially we had some concerns about one of our bench cushions. The customer service was excellent and extremely helpful in finding a solution to our concern. We will defiantly be buying from Maiden Home in the future!

Perfect chairs

I ordered a set of the Perry chairs in sandstone shearling and they are amazing. It’s scary ordering furniture online but the quality is the best of the any furniture I own. If you’re looking for that insanely popular Sherpa style for a great price and quality.. these are the chairs.

Perry chairs!

I ordered two of the Perry chairs in the sandstone shearling and I LOVE them! Amazing price for a currently popular chair. The chairs are a heavier good quality chair and extremely comfortable. Even during the slow shipping times that are happening my chairs arrived sooner than expected! From ordering swatches to delivery this was one of the best shopping experiences I’ve had.

Sullivan Chairs

My 2 Sullivan Chairs arrived last month. They look great. Also, everyone in my family thinks they are very comfortable and we are all dramatically different sizes!

Warren sectional

The sofa looks terrific and the size/scale are perfect. We're somewhat disappointed in the stuffing used for the cushions. After only a month the cushions on the couch where we sit most often are looking a little flattened so we are already rotating them around.

Customer service has been great. We initially ordered a different sofa and had to return for the one we have now. They made it very easy

This couch

As soon as the Carmine was unwrapped in my living room, I literally had an "ooooh, aaaah" moment because it was so beautiful. The lagoon fabric was so gorgeous and soft. The couch is super comfy but not squishy. You can see the craftsmanship that has been put into making this piece of furniture. I am already looking forward to buying some accent chairs from Maiden Home!

Happy client

The warren sofa and 2 Leroy chairs arrived quickly. The sofa is comfortable and looks great in the space. Very happy client!

Worth The Wait

Having never purchased furniture online before, I was a bit stressed waiting for our Carmine sofa and Perry chair to arrive. We had just had our living room painted, and I was sure the Flax color in Performance Textured Linen for the sofa with the Olive color in Performance Velvet would work. They are perfect! Our living room space is small, so the Perry chair fits just right. Did have to get used to the new velvet gas off smell, but it seems to be dissipating. Both are elegant, good quality upgrades and quite comfortable for the price.

1 year to the date

We have had the couch for a year and we are all very happy with it. For a completely internet purchase this is up there with some the expensive brands with big fancy stores.

Thank you so much

Fabulous furniture

The couch and loveseat are beautiful, and Maiden Home was helpful when I emailed re stain resistance and possible spills . They told me exactly what to do!

Comfy Bench Cushions but Not enough Seat depth!

My comments reflect that of another recent reviewer. I ordered the 100" Sullivan Chaise Sectional in a performance linen for my cozy T.V. /family room. I was looking forward to having a place to relax for tv watching! However, the back cushions and slope of the back of the sofa do not permit as much seat depth as I was looking for. The Back cushions are very springy / very filled which perhaps is great for a durable and long lasting shape; however leaves less room for sitting! The stated dimensions are 25" for seat depth - trust me it is more like 22-23". I feel like the stated measurement is misleading and that Maiden home should update the product page with a revised seat depth of 23" (max). If I had known this, I would not have purchased this sectional (would have opted for a different design). Would be great if Maiden-home could offer other seat cushion inserts that are less spongy and springy.

We love our Perry chair with white shearling

We love our Perry chair with white shearling. It is so cozy and fluffy and soft. The quality is wonderful—it is an incredibly solid piece, which you can tell whenever you sit down. My husband even noticed how solid it was immediately and he does not notice that type of thing. I was worried that it would be too petite, but it actually fits our living room perfectly. With that said, we don’t have a huge sprawling and open living room. It is a cozy and fairly compact living room. So while the chair is petite it is not tiny but also not a giant arm chair that would be the cornerstone of a huge room. Definitely measure and understand how the size works for you.

Wonderful!!

Love our sofa!! So many gorgeous fabric options it was hard to choose. Exceptional quality and so comfortable!!! Holds its shape but not too firm. Couldn’t be happier with our purchase! Would recommend over and over again

Stunning, Modern Details!

A flawless sofa! We cannot say enough good things about our new sofa. The bench cushion is fantastic for lounging the day away while the style and details of the piece give it an elevated and sophisticated appearance in our space. The overall design creates the simple, modern aesthetic we were hoping to create in our space. Can't wait to add more pieces to our home!

Love the Warren!

Looks great, quality craftmanship. It took a long time to be delivered, but that's the case for basically anything in 2020-2021. Customer service did an excellent job communicating delays, and I'm happy with the results!

Do not recommend performance chenille in alabaster

We purchased our Warren sofa earlier this year and while it is very comfortable it has pills all over it and looks very worn down already. I am disappointed in that. I would recommend staying away from Performance Chenille Alabaster as it has already within less than a year not held up well. :(

Hi there, thank you for taking the time to share your thoughts on your Performance Chenille fabric - we're very sorry to hear this, and we'd love to help! Our Customer Care Manager has been in touch to request photos, so that we may review thoroughly with our Design team, as quality is our top priority. Please let us know of any questions in the meantime!

Gorgeous and well-made, but not as comfortable as I had hoped

Overall, I am pleased with my purchase of the Sullivan. You can tell that this is a sturdy and well-made sofa, and I feel confident that it will hold up over time. The fabric is soft and beautiful, and so far has proved to be pretty stain-resistant (though we did get a dark gray color, which I think helps mask stains regardless). The seat cushion is very comfortable and the right mix of firm, supportive and cozy, and the seat-back cushions are VERY full and plush - so much so that I actually think it would be difficult to use many throw pillows on the sofa, because there isn't a lot of seat area left. And that's my one and only complaint. I was really excited to get a deep couch, thinking I could comfortably curl up to watch TV, but the depth is actually reduced a lot by how fluffy the pillows are. That's not to say I would prefer less fluffy pillows, because I think the density will keep them from settling over time. But I guess I would have liked even more depth to compensate, as I'm sitting farther forward on the edge of the couch than I had hoped. Ultimately, I think I'll have to wind up getting a cushioned ottoman of some sort to prop my feet up so I can achieve the type of comfortable lounge position that I'm seeking.

Gorgeous Ludlow Sofa

I purchased the Ludlow in stone pebbled leather and it is simply beautiful. It's in a smaller space next to the kitchen which we are using for the TV area, so the back is against a wall. It is such a stunning piece of furniture, I rather not hide the back but it was purchased specifically for this space and the size is perfect. The cushions are firmer than I would prefer and hope they break in a bit over time.

I agree with many that buying a sofa online can be challenging however, as an interior designer, I will not hesitate to recommend Maiden Home for the quality I see in the Ludlow. That said, I do not have experience with the other sofas in their line, or fabrics other than this gorgeous leather.

So far not so good

When you order online sight unseen you’re really taking a chance. I am waiting for a other maiden home sofa to arrive (spent 5 k in the last 6 months here) and I hope it is a better experience. the Crosby has an open bottom and it was my plan to have the back of the sofa “exposed” in the center of my great room however I couldn’t do that as there are black “mechanical” things all spilling out underneath. I had to place the sofa In a corner where the back wasn’t seen. Also all of feet seem “off”. One is not even touching the ground and the other is bent In an odd way. I should have had the delivery people fix this somehow as the sofa is very heavy and I cannot adjust the feet myself. Also the one cushion is not aligned with the other and right now the couch is quite uncomfortable. I hate to be that person but I’m feeling a burned and was waiting for the review request to warn others -know what you’re getting. The picture of the back of the sofa online doesn’t show all the black stuff hanging out underneath. It’s deceptive.

Hi there, thank you for taking the time to share your feedback, and for reaching out to share these concerns with our Customer Care team! We are eager to review your photos and concerns holistically, as quality is our top priority. Please let us know of any questions at all in the meantime!

Ludlow - Taupe Velvet

The sofa is beautiful as well as comfortable. Easy to clean, esp. with a small dog who loves to jump on it to nap. I like that it came in a number of sizes as I needed a smaller sofa.

Warren in Performance Tweed

This sofa is fabulous. Comfortable and meticulously sewn cushions. Beautiful workmanship. I had asked for several swatches and chose the performance tweed fabric in smoke, It's a great color ( not too light/ not too dark) and soft to the touch. I had to sleep on it for a few weeks while recovering from surgery that prevented me from going upstairs. I wish my bed was as comfortable! Customer service was top notch and the sofa arrived earlier than originally estimated. The only thing I might change is the height - it's perfect for me ( 5' 2") but my 6' 2" husband finds it sits too low. Would ( and have) recommend Maiden Home without hesitation.

worst couch - do NOT buy!

We have had our couch for six months and it is the worst. The cushion/couch cover is horrible. We purchased the Dune in Performance Chenille Alabaster and I can't believe we wasted $7,000+ on this. The fabric has pills all over it and it's not even used that often. I now have to put blankets over the couch to hide how cheap the fabric is. Total waste of money. Save yourself time and money and go to a big brand name store who makes quality furniture.

Thank you for taking the time to share your feedback on your Dune's upholstery, and we are truly sorry to hear this! We appreciate you sending along your photos to our team, and please rest assured we are thoroughly reviewing now, as quality is our top priority. We look forward to being in touch soon with more information, and please let us know of any questions at all in the meantime!