As a data-obsessed, strategic, and seasoned Growth Marketing Manager, you will be responsible for driving quality growth and customer acquisition for Maiden Home through both disciplined management of our paid advertising channels as well as the pursuit of new, creative initiatives and programming. Your goal is to build a healthy marketing mix across all available channels, managing to a CAC target while seeking out new, scalable acquisition strategies for Maiden Home.

As our strategic, brand- and customer-obsessed Content Marketing Manager, you will be the steward of the Maiden Home brand voice, dedicated to deploying best-in-class visual and written content across channels. You will lead cross-functional projects across advertising, product and merchandising, customer operations, with a primary focus on our owned channels (social media, blog, and email). You will be a cultivator of our highly engaged community of consumers, interior designers, and trade professionals across the country.

As our Customer Care Associate, you will be dedicated to delivering best-in-class customer support, assisting our customers with questions that they have after placing their order, through production and delivery, and more. You will be collaborating closely with our Operations team to manage to internal SLAs, build and enforce policies, and resolve issues quickly and with a customer-first mindset.

As our Operations Manager, you will be dedicated to delivering excellence throughout the customer experience, working behind the scenes to ensure a first-rate experience from order to delivery and beyond, and to build a team and vendor network to support triple-digit year-over-year growth.

We're growing our team of mission-driven, customer-obsessed design lovers here in NYC. If you're excited to be a part of a revolution of furniture retail but don't see your perfect fit listed above, we'd love to hear from you! Please answer the following and send alongside your resume to careers@maidenhome.com: 1) Tell us About the Role, 2) What Would Your Responsibilities Be?, 3) Tell us About Yourself