We are continuing to operate and build your pieces safely. Read about our response to COVID-19 here.
To-the-Trade
To-the-Trade
Join our community of design professionals. Our trade program offers access to a dedicated trade services team, trade-only discounts, and extensive custom order options. We can’t wait to see your projects come to life.

Dedicated Trade Specialist

Our team of seasoned industry professionals is here to help make your design process easier. Whether you need assistance with sampling, have questions about custom orders, or want to take advantage of our COM program, your dedicated trade specialist is available via email at Trade@Maidenhome.com or by phone at (888) 513-5754. Located in New York City? Let us come to you for a personalized Maiden Home experience.

Special Orders

Ready to bring your vision to life? Maiden Home offers a COM/COL program that allows you to customize virtually any of our pieces with your own fabric or leather. We also offer extensive customization options, such as custom dimensions and cushion configurations, to ensure each piece works for and feels unique in your client’s home.

Trade-Only Savings and Access

Enjoy a 10% trade-only discount and free white glove delivery. Stay up-to-date with access to full fabric and finish sets, trade client reviews, and invitations to special events happening in your area.

Frequently Asked Questions
Which industries and professions qualify for the Maiden Home Trade Program?

Our Trade program is offered to residential interior designers, licensed general contractors, architects, and professional home stagers who work directly with homeowners on their home design or improvement projects. You may provide us with one of the following professional documents to qualify for membership:

  • A current business or state professional license in a residential or commercial design-based business, or the hospitality industry
  • Proof of current AI or IDI provincial registration
  • Proof of current ASID membership
  • Interior design certification (e.g. NCIDQ, CCIDC)
  • Resale certificate
How do I place an order using my Trade account? How do I pay for my order?

For your convenience, you may place your Trade order directly on our website and pay via credit card. Simply enter your Trade Partner code at checkout to redeem your Trade discount. Your code will be found in the welcome email received once your application was processed.

How can I receive a formal quote for an upcoming order?

If you would like a formal PDF quote for your internal records or a client presentation, please email us the details of your desired order at trade@maidenhome.com.

What type of extra customizations are available to Trade clients? Does Maiden Home offer COM?

We can customize the width and depth of our pieces, as well as the number of cushions. We are not able to customize design details such as legs, trim, arms, etc.

Before proceeding with a custom piece we would make sure all cushions remain consistent in width. It is possible that your desired dimensions are not workable aesthetically speaking.

All of our pieces, with the exception of the Dune collection and Hayes chair, are available in COM. Please email trade@maidenhome.com for more information.

How can I place an order for a custom piece?

If you are interested in a custom piece please email us at trade@maidenhome.com. Note custom pieces incur upcharges, require additional lead time and will be final sale. Turnaround time for a custom quote can be up to a week.

How long will it take to receive my order?

You will receive delivery within 8 weeks of your order date. Please note that orders received during, immediately before or after the following holidays will require additional lead time due to our partners' closures during these periods:  

  • July 4th
  • Thanksgiving
  • Christmas & New Year

If you have questions about our current lead times, please contact us at trade@maidenhome.com prior to placing your order.

After you place your order, you will receive an email notifying you that your furniture is in production. You will receive another email when your order has shipped, communicating an estimated delivery date.

Approximately 2-3 weeks after shipping, you will receive a call from our local white glove agent to schedule a delivery date and time window that suits your schedule. 

How do I track my order?

You will receive weekly build updates from us throughout the production process. In your first build update, you will receive an estimated delivery window. Furniture deliveries are coordinated via your local home delivery provider.

Can I expedite a Trade order?

Since each piece is custom made to order we are not able to expedite any order.

Do you offer swatches?

Yes, you may order a complimentary swatch kit with up to 5 samples directly on our website. If you are interested in purchasing a full set of our fabrics and leathers please click here.

Does Maiden Home charge sales tax?

Maiden Home is required to collect sales tax on orders shipping to NC, VA, NY or MI. Sales tax will automatically be added during the checkout process for orders shipping to these states. If you are shipping to one of these states but are tax exempt, please email your resale certificate to us at trade@maidenhome.com and we will refund tax after the order has been placed.

Do I ship to my receiver or directly to my client’s home? How will it be delivered?

We can ship to your receiver or directly to your client, just make sure to enter your desired shipping address during checkout. Any changes to the shipping address after the order has been placed may result in a transit delay.

All of our furniture is shipped via premium white glove delivery service. This service is included with every furniture order (no extra charges).

Can I share photos of my completed project to be featured on Maiden Home’s social media?

Yes! We would love to see photos of your completed projects to feature on social media and our website. Send along any professional grade photos to trade@maidenhome.com.

What is your return policy?

We're confident you'll fall in love with your furniture, but just in case you don't, we offer a return policy unheard of in custom furniture. Contact us within 30 days of delivery to return your furniture and we'll come pick it up. Unless it is damaged, soiled, or excessively used, we'll refund you the full amount minus 10% of your purchase price to cover the pick-up and donation of your piece. All pieces must be successfully delivered before we can initiate a return.

Please note:

  • We cannot accept returns or exchanges on pieces that we are unable to deliver due to sizing/fit issues (i.e., sofa or chair cannot fit into home).
  • We cannot accept returns or exchanges on pieces that have been altered or customized in any way post delivery.
  • All orders requiring extra customization (e.g. special sizing, configurations, COM) are final sale.
  • We can only accept one return or exchange per household (identified by delivery address).
  • 10% of your purchase price is withheld from all refunded pieces, including those that encounter manufacturing defects or transit damage. In these instances, every effort is made to restore the piece to its specifications, which may include a repair or replacement. 

Thanks for signing up! We will contact you as soon as possible!

There was an error with your submission. Please try again later

Apply for the Maiden Home Trade Program

Open to registered Interior Designers and Architects. Please upload your resale certificate along with your application.

Add files or drop files here