Customer Reviews

Based on 112 reviews
94%
(105)
4%
(4)
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1%
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A
A.
Impressive

This is my second custom couch. I bought my previous one from interior define. I was hesitant to buy a couch I couldnt sit on first but we took the risk due to the short lead time for a maiden home couch. We are super impressed with its comfort and love the durability. We are currently using it in our rental home in Southampton and it has held up well. We would highly recommend!

M
M.U.
Warren Love

I took a leap of faith when ordering from Maiden Home and am so glad I did. I had no personal recommendations to go on, just instagram posts/ads. I was impressed with the variety and quality of the fabric swatches, as well as the personalized and communicative customer service. It took me a long time to finally place my order and I only wish I'd done it sooner. The lead time was super reasonable compared to others which was a huge factor. My Maiden Home sofa arrived within 12 weeks of ordering whereas big name home decor sites were quoting me 24 weeks + in some cases. The warren is comfortable and polished at the same time. It looks and feels expensive. The low profile works perfectly in my family room/kitchen combo as the back of the sofa is in the middle of the room. The performance fabric is already paying dividends with my 80 pound lab and 2 year old son running all over it. It's only been about 5 weeks since delivery but so far it has held up perfectly to heavy daily use. My last sofa was from a better known, more affordable, online-only, china-made sofa company and there is NO COMPARISON. The extra money is more than worth it for a long term investment. My next sofa purchase will be from Maiden Home, I am certain of that.

S
S.C.
Warren Sectional in Performance Weave - Ecru

Ordering process was relatively easy and service/responsiveness was great. I was kept aware of the various stages of my sofa build which took a while, but I suppose everything custom would. Delivery process was also seamless with no issues and delivered the sofa with no issues. Setup & clean-up were also great and the sectional was exceptional in terms of look - modern & very functional. After using it for almost a month, you can tell the build quality was superb and that it will last a long time with proper care. Very very comfortable and easy to fall asleep on especially on the Chaise lounger. Only minor complaint is that to sit comfortably for an extended period, I require lumbar support pillows for my back so perhaps I should have gone with the standard depth as opposed to the slightly deeper one, but that was my own doing. Small dent in an otherwise very comfortable, small profile and beautiful sectional.

S
S.M.
Exceptional sectional and service!!!

Based on the great reviews and size and fabric options, I decided to go with Maidenhome for my new sectional. Even though I never saw or sat in the sectional until I received it, I knew it would be just what I wanted as the size would fit my space perfectly and from the description and reviews, I knew that it would be the right depth and not too soft or too firm. I loved that I could pick the stain resistant fabric and color. I spoke with Maidenhome’s representatives on the phone and they assured me after measuring that there would be no problems delivering it to our 2nd floor study. Sure enough on delivery day there were no surprises and everything went smoothly, as expected. My bone white Warren sectional is casual yet elegant and very comfortable and I couldn’t be happier with my sofa and the entire experience. Thank you!!!

A
A.M.
Overall good

I have a 101’ sectional in performance linen sand. My main issue is around how the cushions look after you sit on them. Sitting on the sectional area for any normal amount of time you’ll get up and notice there is an indent from where you sat that doesn’t really go away without with trying to reshuffle the cushion. Maybe my expectations were off, but it gives the couch a poor look from what I would consider the absolute most normal use (sitting on it). Maybe it will change over time as it settles, but that’s not really the impression I’m getting (we’ve had the couch for a couple months). It’s a beautiful, and I still believe quality, couch but it seems like it requires quite a bit of extra and regular maintenance to have it look it’s best.

I wouldn’t say this as a review to discourage you from Maiden, but I would say consider this factor when purchasing this particular couch.

Hi Alex, thank you for sharing your experience of your Warren! While we do expect some movement in the cushions while your piece is in use given their soft nature, regulating, or lightly fluffing, your cushions should quickly regain their shape. To regulate your cushions, please unzip the cushion casing and smooth the top of the cushion core with an arm or hand before rezipping the casing. If you have any additional questions, please don’t hesitate to be in touch with our Customer Care Team at support@maidenhome.com!

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