To Our Maiden Home Community,
In the wake of COVID-19, so many of you have reached out to understand if the crisis has impacted our business. We are touched by your thoughtfulness and how, more than ever, the call to support small and local businesses is top of mind for us as a consumer community.
While we are truly thankful to be an online-only business that will indeed weather this pandemic, the heart of our brand is inextricably linked to our North Carolina partners. It is our partners – the small, family-owned workrooms that build our pieces – that we are focused on helping during this time. With the brick-and-mortar side of their businesses now shuttered, we feel fortunate to be able to support these artisans through the continuity of our online business with them.
In these difficult times, we are grateful for those of you who have chosen to purchase from us. I wanted to share some new steps we are taking to ensure your orders are having the greatest possible impact in supporting the small businesses behind Maiden Home:
We have begun directing your orders to our smallest workrooms that need our business the most. They are prepared and excited to build your pieces with care, and deeply appreciate your support.
In order to increase the affordability of our products for you, we have introduced 0% APR financing through Affirm for qualified customers. As always, we cover the cost of safely delivering our products to your homes.
Thank you again for your questions, comments, and support – your concern has touched us deeply and strengthened our resolve to be there for our entire community during these trying times.