Customer Reviews

Based on 113 reviews
Review from a real person

Hello, I'm a real person.

When I was shopping around for a sofa, I found it very challenging to find objective information because there are so many fake reviews, surreptitiously-compensated social media influencers, and terrible products marketed as "luxury". I took the chance on Maiden Home after reading some reviews on Reddit, and I am VERY HAPPY with the product. The order took a bit longer to arrive than initially estimated, but that is probably due to covid. (the delay was well-communicated by MH)

I ordered the Stone Leather sectional, and it's a very strong high-quality leather. There are many design features that I love- the Velcro backed pillows, zippers for easy pillow replacement, and large contiguous seat cushions.

Delivery in NYC was, _interesting_ because the delivery team did not know the legs were removable. After I removed the legs, the sofa was simple to fit through my doors and hallway.

I will order from MH again.

simply the best

I never write reviews but felt compelled to do so. After searching forever to find quality furniture that would also fit into our small and specific spaces, and velvet at that, I found Maiden Home. To be able to have size choices in something that you like is difficult to find. I ordered a Sullivan sectional, couch and ottoman in Performance Velvet and was so excited to get my furniture! I was not disappointed. The furniture is as described and just beautiful and well made. Even the delivery men commented on the quality of the furniture! Thanks Maiden Home and keep up the great work!

No regrets

I ordered the Sullivan sectional, Leroy chair and the Bowery ottoman. I ordered many swatches and worked w Emily to make sure each piece would fit perfectly in our home. My husband was skeptical ordering custom pieces without sitting on them!! We could not be more happy. They are comfortable, durable and soft. I ordered extra fabric to make my own pillows. Just perfect !

I can't believe this is my couch!

We have had our Sullivan for about a month and we just love it more and more each day. I literally think about it at work and how I want to snuggle up on it. It is GORGEOUS, the lines of it are modern yet classic. Those curved arms are so freaking pleasing to the eye and perfect for lounging or for snoozing. The depth of it is amazing, my husband and I can stretch out without annoying each other. It is so comfortable, it wraps you up and comforts those weary bones. I was unsure for the first few days because it felt pretty firm, maybe too firm. But after some use and settling, it is really nice and definitely exactly what I was looking for. Back pillows are super nice, takes 10 seconds to fluff them and the fluffing brings me joy. We went with the Frost performance basketweave and it is to die for. I obsessed over the fabric selection and probably ordered almost every swatch (sorry MH). I was worried the white options would just look too flat, I wanted some dimension and depth. The frost basketweave looks kind of brown on the website but it is definitely white and grey with a little bit of flax in person. When it is cloudy and grey, it looks white to silvery and when the sun is out, it has a much warmer appearance. I love that it is so versatile and think it will wear beautifully. We haven't had any major spills but have been able to easily wipe up some minor food related spills. Lastly, the customer service is above and beyond. Dana is perhaps the best customer relations person ever, she was so patient with all of my emails and was just so nice. There was a minor delay in delivery and they were communicative, I never felt like I was out of the loop. Delivery was seamless, maybe took all of 10 minutes, professional, courteous. If you are hesitant to purchase from Maiden Home, don't be. This was a big financial investment for us and I feel 12/10 about the finished product.

Sullivan Sofa’s

We recently purchased two Sullivan sofas. We did a lot of research into what makes a quality sofa and many big box type of stores say they offer the things you want to hear (joint systems, spring systems, performance fabric, etc). When you really dig into it, those stores are usually missing key aspects that make a sofa great. We also ordered what seemed to be hundreds of performance fabric samples from all over. We would test water, soy sauce, wine, etc. on all of them and Maiden was by far the most resistant. With two kids, this was one of the most important choices we had to make when finalizing our decision.

The Sullivan sofas are comfortable. In an ideal world they would be about two inches deeper but that is a personal thing. The one cushion is nice and seems to keep its shape thus far. The fabric has not pilled at all after using for about 3 months or so. The sofas are heavy and you can tell they are quality built.

Overall we are very pleased with the ordering process, delivery time and final product. I wouldn’t hesitate to give this or other Maiden home products a shot if you are on the fence.

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