Maiden Home Reviews

Words from clients who live with our designs, across our living, bedroom, and dining collections

Products
All reviewsThe Bank Oval Dining TableThe Bank Round Dining TableThe Basel PlinthsThe Beacon Dining BenchThe Beacon Dining ChairThe Bedford Dining TableThe Beekman DeskThe Bond SetteeThe Bowery OttomanThe Breuer Modular SectionalThe Breuer Modular SofaThe Breuer SofaThe Carmine SofaThe Chelsea OttomanThe Chelsea SofaThe Clinton 2-Drawer NightstandThe Clinton 5-Drawer DresserThe Clinton 6-Drawer DresserThe Clinton 9-Drawer DresserThe Clinton NightstandThe Clinton Petite NightstandThe Cooper Dining ChairThe Delancey Bar & Counter StoolThe Dune Chair-and-a-HalfThe Dune SectionalThe Dune SofaThe Dune Swivel ChairThe Ella Coffee TableThe Essex BedThe Franklin BenchThe Franklin OttomanThe Galerie PlinthsThe Hyde ChairThe Jane Dining ChairThe Jones Modular SectionalThe Jones Modular SofaThe Kenmare ChairThe Kent BedThe Laight ChairThe Morro TablesThe Lenox SofaThe Leonard SofaThe Ludlow SofaThe Madison Dining ChairThe Montauk DaybedThe Muir SectionalThe Muir SofaThe Mulberry OttomanThe Perry ChairThe Perry OttomanThe Reade Console TableThe Reade Demilune Console TableThe Reade Dining TableThe Reade Round Dining TableThe Remsen ChairThe Reyes BenchThe Reyes StoolThe Rivington 2-Drawer NightstandThe Rivington Petite 2-Drawer NightstandThe Smith BedThe Sullivan ChairThe Sullivan Chair-and-a-HalfThe Sullivan SectionalThe Sullivan Sleeper SofaThe Sullivan SofaThe Thayer Bar & Counter StoolThe Thompson BedThe Thompson Canopy BedThe Varick Chair-and-a-HalfThe Varick SectionalThe Varick SofaThe Venice ChairThe Vestry Coffee TablesThe Warren SectionalThe Warren SofaThe Weston StoolThe Wythe Bed
The Muir Sofa · 18 reviews · 4.2/5
5/5  |  Gorgeous - a conversation piece for sure!
This is easily the coolest and most beautiful piece of furniture we have ever owned. I will note it’s incredibly heavy - like super duper heavy - all solid wood, not mdf so have the delivery folks place it where you want it. The angles and the wood are so beautiful. Almost to a man when someone comes over we have a conversation about the sofa and where we got it … kinda don’t want to leave a review about this sofa because I don’t want it to become too popular and for everyone to find out about it!!!

5/5  |  Beautiful and on time!
I just received my pieces (Muir 100 inch sofa, Wythe 44 inch queen bed, and the Bowery coffee table/ ottoman. I could not be happier. They arrived right when estimated and even with a small delivery glitch which was handled very well with customer service. I felt I was kept very informed and they took care of correcting the issue. The pieces are not only beautiful but very well made and high quality. I would recommend Maiden Home, I found them so much easier and more.reliable than any of the any of the big name furniture companies that I have dealt with. Great job Hannah and the Maiden Home team for taking care of me:)

5/5  |  90 inch muir statement piece
my primary concern was the cushions would slip around but the bench cushion is very heavy and that really hasnt been an issue at all. been careful to use coasters on the side table part but not always great about that and its held in great at least a few months. overall its a beautiful piece. the delivery team was courteous and it took them a bit to figure out the assembly but i think it was their first time having put one together - other than that was a very fine experience. would certainly recommend and will shop with maidenhome again.

5/5  |  Awesome furniture
I Love all of the pieces that you offer,But I can’t afford it.

5/5  |  Exceeded Expectations
The Muir Sofa has definitely exceeded my expectations. I bought it based solely on the look. Not only is it beautiful but also extremely comfortable. I bought the natural ash + performance boucle’ in polar. I have it in my office and enjoy taking zoom calls from it or taking a mid day reading/tea break. Thank you Maiden Home :)

5/5  |  Very happy
The pics don’t lie. Absolutely beautiful sectional - truly makes the room and requires very little decor around it, simple, elegant and beautiful. The cushion is very comfortable to boot.

5/5  |  High quality and comfortable statement piece
I purchased the Muir Sofa in Performance Linen - Oyster with the Natural Ash finish. What a statement piece! The solid wood frame is beautifully crafted and incredibly high quality. I was originally hesitant in purchase a wood platform sofa because I was concerned with how comfortable it would be. I was so pleasantly surprised to find this sofa is incredibly comfortable! The pitched backrest combined with the plush cushions provide the perfect balance of sink-in comfort and support. This was my second Maiden Home purchase and I continue to be impressed by their design and quality. I look forward to my next purchase from them!

5/5  |  Everyone who visits loves it
It’s as beautiful in person as it looks online. Every person that visits my house compliments it , and I love that you can use the arm to show off a personality piece - such as a vase, coffee table books, a small hide, etc. I was concerned it wouldn’t be comfortable and that the seat pillow might slide, but there was nothing to worry about it. It’s super comfortable to lounge on, and the pillow has a tie-down so there’s no concerns there.

5/5  |  fantastic
lovely couch, happy with purchase. basically what we wanted! the couch pad slips even though it's tied to the couch w/ an elastic band. we used a rug anti-slip pad which seemed to solve that problem

5/5  |  A Very Comfy Work of Art
The Muir sectional is is the most unusual and beautiful sofa I've ever seen. And you can sleep on it. It's exceptionally comfortable. Lovely and solid, but somehow there's a sense of lightness to it - and space to vacuum underneath. It is really perfect.

5/5  |  Stunner
I bought this site unseen for our home in Montana but it’s stunning and well constructed. The cushion is very heavy and doesn’t slide and it fits with the modern ranch aesthetic of our home so beautifully. So glad I discovered this piece.

5/5  |  Beautifully made, modern piece
I love this sofa!! I sit on it every day in our den, watching tv, reading or sitting with my dogs. I love how deep the seat is; perfect for lounging. I also love that it's low to the ground because it compliments our cozy, high pile rug! The high performance tweedy-fabric has stood the test of time (about 6 months now) with my dogs who are eager to scratch at it. It's a design statement.

5/5  |  5 Stars -driftwood muir
100inch muir in performance linen. this is an absolute stunner and in watching the delivery men assemble it - it is truly a high quality piece that fits together so elegantly. Admittedly, I bought this for the design and statement after falling in love with the pictures and its absolutely spikes on those elements. The bench cushion is gorgeous and very hefty - I had some concern about sliding but the cushion is so heavy (as is the sofa by the way, would not want to have to move this thing) that its not been a problem for us at all. I find the pitch of the back and the softness of the cushion, make this a surprisingly comfortable seat and of course the built in side table is a nice bonus too. highly recommend maiden home.

3/5  |  Gorgeous piece with design flaw
This couch is truly beautiful. I bought the 90-inch model in driftwood and performance linen in creme. As the other reviewer notes though, the cushion does not stay in place and it makes it very difficult to get comfortable on the sofa. It also requires constant reconstruction. I plan to purchase a slipmat and hope it minimizes the issue, but agree that for the cost that it is a frustrating flaw. Otherwise, it is the statement piece we wanted.
Maiden Home · December 12, 2022
Hi there, thank you for taking the time to share your feedback on your Muir! Given the design of the piece and the materials used, we do expect some movement of the cushions, though this motion should be minimal given the size and weight of the cushion. A non-slip mat underneath your seat cushion should help eliminate this movement altogether. We will share your feedback with our Product team, as we are always working to improve our designs. We are thrilled to hear you are otherwise enjoying your sofa. If we may answer any questions or provide any additional support, please do not hesitate to reach out to our team at [email protected].

3/5  |  Beautiful but slides
Love the sofa's look and it's more comfortable than I would have thought it to be. However, the cushion does not stay in place and it gets bothersome. Purchasing a slipmat is helpful but for the cost it's a frustrating functionality issue. Purchased the denim chambray with pecan wood. It is very easy to clean.

3/5  |  Maiden - Muir sofa
We like the construction quality and the look of the piece, but the cushions, especially the seat is already sagging in. It’s been barely a month in and I see a dip in the seat cushion. Might have to get that replaced or something.
Maiden Home · July 6, 2022
Hi Supriya, thank you for taking the time to share your feedback on your Muir! We are very sorry to hear that you're noting some concerns with your Muir's cushions. Quality is our top priority as we want you to have a piece you can enjoy for years to come. We've designed The Muir's cushions with a down and memory foam blend that we would not expect to sag after a few week's use. As a result, we'd like to bring this to our team to look into this concern further. Our Customer Care Manager has been in touch with you directly to request additional information. Please do not hesitate to be in touch with any questions or concerns in the meantime - our Customer Care team can always be reached at [email protected].

1/5  |  Service leaving a lot to be desired
In the first week of March, 5 months after placing my order, I received my $13,000 sofa, but one piece had a foot-long crack in it and a cushion that was wrinkly and ill-fitting. Maiden home has been working with me to coordinate replacements, but it's been over a month. They lost my fabric sample (a pillow cushion cover) which means we have to do a bunch of back-and-forth sample mailing to find a color match. I got a re-delivered piece a month later and the delivery team completely destroyed my walls moving it up and down the stairwell. It's really awful. Because I didn't flag this within a very restrictive 24 hours after the delivery, Maiden home won't help resolve repairs to my wall. Very disappointed that Maiden home is trying to pass responsibility on a wall repair after I had given them $13,000—an insane amount for a piece of furniture.
Maiden Home · April 4, 2023
Thank you for taking the time share your experience with your Muir sectional. We understand you've been in touch with our Customer Care team directly to resolve the concerns with your Muir, as we agree the damage to your original Muir, as well as the back and forth regarding your dyelot for your new components has fallen outside of the high bar we hold for ourselves and our team. Our team is coordinating next steps with you directly regarding your newly delivered Muir frame and cushion covers. With regards to the damage you're noting to your home, issues like this are extremely rare. Our delivery partners are always able to bear responsibility for damages reported on the proof of delivery form at the time of delivery and reported directly to our support team. If you have any additional questions, please do not hesitate to reach out to our team at [email protected].

1/5  |  Poor quality for the price
I received my Muir sofa about 6 months ago, and should have written this review sooner. Less than one month after receiving the piece the seams on the wood started to separate and crack. I ordered mine in the black finish so the cracks are especially visible. The upholstery on the main cushion is sewn off grain and the seams are out of alignment. It looks cheaply made, and I am not pleased with the overall quality at all. The cushions slide off of the platform easily and should have some way to be secured so this does not happen.
Maiden Home · March 10, 2023
Hi there, thank you for taking the time to share these concerns with your Muir sofa. We are sorry to hear of these concerns with your Muir frame and cushions, and our team has followed up with you directly for more information, as these concerns are not something we would expect from our pieces. Please let us know of any questions in the meantime at [email protected].

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