Maiden Home Reviews

Words from clients who live with Maiden Home designs, across our living, bedroom, and dining collections

Products
The Bank Oval Dining TableThe Bank Round Dining TableThe Basel PlinthsThe Beacon Dining BenchThe Beacon Dining ChairThe Bedford Dining TableThe Beekman DeskThe Bond SetteeThe Bowery OttomanThe Breuer Modular SectionalThe Breuer Modular SofaThe Breuer SofaThe Carmine SofaThe Chelsea OttomanThe Chelsea SofaThe Clinton 2-Drawer NightstandThe Clinton 5-Drawer DresserThe Clinton 6-Drawer DresserThe Clinton 9-Drawer DresserThe Clinton NightstandThe Clinton Petite NightstandThe Cooper Dining ChairThe Delancey Bar & Counter StoolThe Dune Chair-and-a-HalfThe Dune SectionalThe Dune SofaThe Dune Swivel ChairThe Ella Coffee TableThe Essex BedThe Franklin BenchThe Franklin OttomanThe Galerie PlinthsThe Hyde ChairThe Jane Dining ChairThe Jones Modular SectionalThe Jones Modular SofaThe Kenmare ChairThe Kent BedThe Laight ChairThe Morro TablesThe Lenox SofaThe Leonard SofaThe Ludlow SofaThe Madison Dining ChairThe Montauk DaybedThe Muir SectionalThe Muir SofaThe Mulberry OttomanThe Perry ChairThe Perry OttomanThe Reade Console TableThe Reade Demilune Console TableThe Reade Dining TableThe Reade Round Dining TableThe Remsen ChairThe Reyes BenchThe Reyes StoolThe Rivington 2-Drawer NightstandThe Rivington Petite 2-Drawer NightstandThe Smith BedThe Sullivan ChairThe Sullivan Chair-and-a-HalfThe Sullivan SectionalThe Sullivan Sleeper SofaThe Sullivan SofaThe Thayer Bar & Counter StoolThe Thompson BedThe Thompson Canopy BedThe Varick Chair-and-a-HalfThe Varick SectionalThe Varick SofaThe Venice ChairThe Vestry Coffee TablesThe Warren SectionalThe Warren SofaThe Weston StoolThe Wythe Bed

All Reviews

The Franklin Ottoman
5/5  |  These little cubes are so cute!
These little cubes are so cute! We wanted some alternative side tables that could also double as seating if necessary, and the Franklin ottoman has been the perfect option for us. We have trays we keep on top of them when we’re entertaining for a stable surface, but can easily be removed when we need seats. The stonewashed linen is gorgeous. Thinking about getting a couple for our bedroom next!

The Sullivan Sofa
5/5  |  Sullivan Sectional
Like most mention, I was very hesitant to buy a sofa online. After receiving two rounds of swatches, I decided to take the leap of faith. We ended up with a beautiful Sullivan sectional for the sitting room off our kitchen. It is a high traffic area so we went with a performance fabric and are not disappointed. It has quickly become the most coveted spot in the house! The sofa quality is exceptional and we have already tested the durability after my daughter spilled a gatorade. I quickly soaked it up with a white towel, a little soap and it is like new! After our experiences, I plan on buying two more Maiden Home sofas for our family room!

1/5  |  Return/cancel process
This is in regards to the whole cancelling / return process. It has been one frustrating disaster still not rectified. All customer service leading up to it was great which is why I went with maiden home but factors in my life changed so I needed to cancel my order. Although it has not shipped they would not allow me to cancel. I had to get the item delivered to cancel. A date was picked and designed for me. Luckily it worked with my roommates. Now the pick up for return I wait several weeks before getting any update. A date was nominated for me and luckily my roommates would be home so I confirmed as they asked however that date was for yesterday where it did not happen. I still have not heard back from the pick up / delivery company. I have called several times and sent another email. So now I had to call maiden home again but of course since it’s another company they use I have to wait and now she said it may not happen this week. I really needed the pick up to occur yesterday so my refund can be processed. I’m already having to pay re stocking fee for an item I’m not keeping and currently paying for a couch I have not used. Such a inconvenience and headache.

The Warren Sectional
5/5  |  Couldn't Be Happier!
We absolutely love our Warren (Performance Weave Ecru) sectional! The craftsmanship outshines our previous Pottery Barn couch and after doing weeks of research, the value and quality at this price point is what really caught our eye. The experience with Maiden Home was great from start to finish; we really appreciated the updates keeping us informed on the build of the couch and the included white glove delivery was a huge plus! The fabric seems very durable (our dog loves it!) and we spilled tea on it once, which wiped right off. We can't recommend Maiden Home enough!

The Warren Sofa
3/5  |  Beautiful but much lower profile
We spent months looking for a new sofa and finally decided on Maiden Home's Warren L Sectional in Cider Performance Velvet with bench seat cushions. Customer service was extremely responsive, and delivery (August 2020) was seamless, despite a steep set of stairs. The sofa is beautiful, and the color is stunning. Although the construction is exceptional (husband's a carpenter), we were disappointed at how low the back was when sitting. Yes, we measured however, if had the opportunity to test drive, we wouldn’t have purchased the Warren. It's been a couple years and the low profile still haunts us, as we compete for the corner seat.

The Dune Sofa
5/5  |  The Dune is the more comfortable than my bed!
I purchased the Dune sofa because I loved this more tailored version of a slipcover sofa and that it was made from a performance, washable fabric (extra perk that it's made in the USA and has a quick lead time). All of those features are amazing and so practical, however what I didn't expect was how comfortable it would be! I've had several guests say it's the most cosy sofa they have ever sat on. Truly, couldn't be more happy with this purchase! It could truly be a day bed for the comfort level.

The Warren Sofa
2/5  |  Disappointed
We've had the Warren for 3 years and it's just not holding up as it should for such an investment. The bones are great, but the cushions are horrible. They break down and look trashed and sloppy even with regular fluffing and reshaping. We put the Warren in the living room and will soon be replacing it because it looks so bad.

The Warren Sectional
5/5  |  Exceeded all expectations!
We were so nervous to order furniture online...especially a sofa that you need to sit on to feel! But after months of research, we came to maiden home to design the perfect size sectional with a performance fabric for our new family! We settled on the Warren, in performance silver...we couldn’t be happier!! It is so comfortable, perfect for lounging and watching movies but also not so deep you can’t sit up and have a conversation. Dana was so helpful in fabric selections and providing imagery for us to make our decision. Overall we’re now maiden home believers!

The Sullivan Sofa
5/5  |  You will love the Sullivan!!!
Like most reviewers, I was hesitant to purchase sofas without sitting in them. However, based on the other reviews and many conversations with Dana, I decided to try the Sullivan. I bought not one, but two so I was really taking a leap of faith. Maiden Home customized them to my specifications (I wanted a solid cushion on the bottom, no seams) and as they advertised sent many emails during the production process. Their estimated delivery time was spot-on! Now to the sofas, THEY ARE A DREAM!!! I really can't believe just how comfortable they are. We bought leather; it's beautiful and supple and I'm sure will only get better with age. I bought leather because my dogs live on our television sofas and I didn't want to vacuum dog hair anymore. Problem solved! I'm not concerned about their nail marks either-for me, that just ages the sofas faster. This is our life. Pets, kids, and lots of snuggling on our wonderful, new Sullivan sofas. Everyone in the family agrees they were a great purchase!

The Sullivan Sofa
5/5  |  Couldn't be happier!
After much deliberation (and I mean MUCH) I finally went ahead and ordered the Sullivan sofa in Creme Performance Linen. I can't believe I waited so long! The sofa is beautiful and so comfortable. The quality of the furniture and the fabric are excellent. The communications from Dana at Maiden Home were excellent and the delivery was as easy as it gets. I don't think I will ever get a sofa from anywhere else!

The Sullivan Sectional
5/5  |  Perfect!
I looked for 11 months to find the perfect sofa and this was it! We have three growing boys, but a modest sized family room. I wanted a sectional that would fit a specific space but roomy enough for A family of five to enjoy movie night from (that was beautiful and comfortable too). I looked at Ethan Allen, Pottery Barn, Room and Board, Crate and Barrel, West Elm etc and wasn’t satisfied with the size, quality or price of anything. So finally I took a chance on Maiden Home’s Sullivan sectional. So glad I did. It’s comfortable and looks fabulous. Definitely room for all the kids for years to come!

The Large Morro Table
5/5  |  Beautiful end table!
I bought a small Morro table and use it as an end table next to my sofa. It's beautifully crafted and I love the finish on it.

The Dune Sofa
5/5  |  Love my Dune sectional!
I was encouraged by all of the positive reviews here to finally pull the trigger on buying a Dune sectional, and I'm so glad I did! I got the scatterback, which is so comfy because you can adjust the pillows just how you like them. We love to fall into the couch at the end of the day, and even take a nap here sometimes. The sofa feels super comfy yet sturdy and supportive. I have been waiting for years to save up the money and courage to buy a nice new sofa, and it's scary to do it over the internet without trying it, but I can recommend the Dune without hesitation. I also really appreciated the transparency as the sofa moved through the construction process, and the communications about the delivery timeline - there was going to be a delay with mine, which I was really disappointed with because I would be sitting in my new home without any sofa at all, but the Maiden Home communication was professional and timely, and in the end the couch came in the original timeframe they promised, so I was very pleased. Ordered 5/12/21, delivered 8/16/21.

The Warren Sofa
4/5  |  Beautiful L shaped sofa
Our sofa looks great and very comfortable if we keep a blanket on it. Otherwise the material is a bit itchy to the skin and not too pleasant. We ordered the L shaped Warren in Putty.

The Dune Sofa
5/5  |  Wonderful!
We are so happy with our new Dune sofa! The ordering process was smooth. Dana provided great advice on fabrics and styles of the different sofa options. She helped to narrow down what we were really looking for - something casual and cozy that would be durable with two kids. Once we placed our order we were kept up to date on progress and delivery couldn’t have been easier. The color and style of the sofa works perfectly in our room and it is SO comfortable. I love how deep it is and the fabric feels really luxurious. It’s a perfect place for curling up to read or watch tv. We’ve spent hours on it since it arrrived!

The Varick Sofa
5/5  |  Simply the best!
The Varick Chaise Sectional is the perfect piece for lounging the day away! The comfort, the style, and the quality of the piece exceeds expectations. It is the perfect addition to our home!

The Warren Sofa
4/5  |  Well made but requires a lot of fluffing; cushions spring back but not firm
We have had our Warren sofa with performance velvet for over a year. The sofa is easy to maintain appearances but does require constant flipping of cushions and fluffing. The fabric is great with kids. Markers and spills- so far the fabric still looks new. My only comment is that the sofa cushions should be firmer/denser. The cushions spring back but they don’t provide great support or cushioning when you’re sitting in them so you sink to the firm deck and it can be hard on your back lounging on that. Also sits low and with the cushions not supporting you it is harder for us folks getting older (gah!) to get up. Overall a good value and i think the sofa will last some time but eventually i would want to find a way to get a better seat cushion.

The Warren Sofa
5/5  |  Everything I’d Hoped it Would Be
Love my warren sofa. It’s really well made, super comfortable and they communicated really well during the process. I was nervous to order a sofa I’d never seen in person but I’d order it again for sure!

The Perry Chair
1/5  |  Very pretty chair, but...
Let me start with the good. Earlier this year I purchased the Carmine Sofa, Mott Stool, and Perry Chair from Maiden Home. I cannot say enough about the sofa - it's comfortable and just beautiful to look at, and the Mott Stool is the perfect marriage of form and function, The Perry chair is pretty as well, but its attributes end there. I get that it's an occasional chair, but it's the most uncomfortable living room chair I've ever sat in. It's not "extremely comfortable," nor can you "fold your legs up and take a nap" or "feel like you're getting a hug from a teddy bear" as some reviewers stated. It's hard and definitely not designed for comfort. But that's not all of it. My chair is upholstered in the mohair fabric in mink, which is showing significant wear after very little use. I've never posted a review, much less a negative one. I'm 5'4" 125 lbs. so it's not that I'm a larger person expecting to be comfortable in a petite chair. This chair was a huge purchase for me and I'm heartsick over it. I wondered why there were so few reviews for such a cute and trendy chair. Now I know why.

The Sullivan Sofa
5/5  |  great sectional
tuscan leather u sectional. have had for over a year now - leather has broken in /worn very nicely. very comfortable for me (6ft tall) both for lying down and sitting up. would recommend and glad this worked out as was a big $ purchase.

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